Financial Customer Service Representative

6 days ago

Ottawa, Canada Pay2Day Full time

Pay2day is a growing financial services business. We currently have several locations and are continuing to expand. This position if perfect for you if you are looking to join a diverse, fun and dynamic team with potential for career growth and ongoing development. As a Customer Service Representative you will be responsible for providing superior service to your clients, with a focus on building rapport while using a sales approach.

Your responsibilities will also include:

- Cash handling/teller responsibilities
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements
- Reviewing applicants/completing financial risk assessment to determine approvals
- Responding to client inquiries/Information requests by both clients and senior management
- Collaborate with various departments to maximize profit while focusing on exceptional customer service
- Focusing on client retention
- Marketing/growing the business
- A high school diploma and equivalent work experience
- A passion for customer service and sales excellence
- Experience in finance is preferred
- Proven ability to multi-task
- Basic computer skills
- Energetic, enthusiastic, and goal oriented
- Able to thrive in a fast-paced environment
- Outgoing personality
- Team player
- Dependable
- Adaptable

*

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
Regularly scheduled sanitation observed. Physical distancing between work stations. Physical Barrier between customer and staff.

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 1 year (required)

Work Location: One location

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