Retail Manager

2 weeks ago


Hamilton, Canada VaporShoppe Full time

**We're Hiring for our Upper Mountain Hamilton Location.**

**This position is full-time and rate of pay is based on relevant retail experience.**

**Summary**

The Manager plays a key role in the Company by assisting the executive team in organizing, planning, and implementing strategy to ensure the team and store objectives are met by employees. The Manager will oversee retail operations, including inventory and visual merchandising, and be actively involved with strengthening our sales team and providing them with the guidance and training necessary to provide exceptional service.

**Responsibilities**
- Assist in planning and implementing strategies to attract customers
- Analyze consumer behavior and adjust product positioning
- Research emerging products to help update the store’s merchandise
- Help track the progress of store goals and objectives
- Oversee daily functions and operations to support employees and maximize efficiency
- Ensure the store is presentable each day
- Create a welcoming environment for the customer by greeting and assisting
- Communicate with customers and evaluate their needs
- Handle complaints from customers with professionalism and ease
- Ensure customer satisfaction and help maintain company’s reputation
- Demonstrate desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, and follow-up with customers
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Plan and relieve staff for breaks and meal periods daily
- Suggest sales training techniques
- Report employee performance and help identify hiring/training needs
- Make sure all employees adhere to company’s policies and guidelines
- Delegate tasks to employees
- Monitor, maintain and order store inventory
- Help receive shipments accurately and in a timely manner
- Help minimize and control inventory loss
- Ensure all pricing, signage, and displays are accurate and effective at all times
- Assist in maintaining social media presence and strive to improve consumer engagement
- Help maintain positive relations with current and potential vendors
- Communicate with vendors professionally, and deliver messages to the General Manager
- Make decisions to the best of your ability with the company’s interest in mind
- Act as our store’s representative and set an example for our staff

**Requirements**:

- Prior experience as a Retail Manager (1+ year preferred)
- Familiarity with customer service principles
- Proficiency with MS Office, computers, and technology in general
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexible availability, including nights, weekends, and holidays

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

Flexible language requirement:

- English not required
- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person



  • Hamilton, Canada OSL Retail Services Inc Full time

    Overview: **Wireless Manager - Hamilton Southwest 1121** OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each...


  • Hamilton, Canada OSL Retail Services Inc Full time

    Overview: **Wireless Manager - 1042 Hamilton South East FT** OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate...


  • Hamilton, Canada Canna Cabana Full time

    Our retail Cannabis **Retail **Store Manager (SM)** is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management to manage, maintain and supervise day-to-day retail operations activities at the retail store location. **Key Duties & Responsibilities** Sales Associate...


  • Hamilton, Canada Match Retail Full time

    Overview: **Field Sales Representative - Home Appliance** Match Retail is seeking a passionate Field Sales Representative for its LG Client with a broad knowledge of home appliances to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by...


  • Hamilton, Canada Match Retail Full time

    OverviewPart-Time Sales Associate - Nespresso at Match Retail. Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal...


  • Hamilton, Canada Match Retail Full time

    Vue d'ensemble: **Field Sales Representative - Home Appliance** Match Retail is seeking a passionate Field Sales Representative for its LG Client with a broad knowledge of home appliances to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level...

  • Managing Supervisor

    2 weeks ago


    Hamilton, Canada Petra Tires Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more **Work setting**: - Retail service establishment - Retail business - Retail/wholesale establishment/distribution centre **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of...

  • Managing Supervisor

    4 days ago


    Hamilton, Canada Petra Tires Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Work setting**: - Retail service establishment - Retail business - Retail/wholesale establishment/distribution centre - ** Tasks**: - Direct and control daily operations - Plan and organize daily operations - Manage staff and...

  • Managing Supervisor

    4 days ago


    Hamilton, Canada Petra Tires Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more - or equivalent experience **Work setting**: - Retail service establishment - Retail business - Retail/wholesale establishment/distribution centre **Tasks**: - Direct and control daily operations - Plan and organize daily operations - Manage staff and assign duties -...

  • Retail Area Manager

    2 weeks ago


    Hamilton, Canada Canna Cabana Full time

    The **Area Manager **shall provide leadership, direction, and accountability for the Retail Store Team in a designated region. The Retail Area Manager is a leader in driving result through effective sales team management, customer/guest engagement, coaching and mentoring using all available business KPI’s. Responsible for managing multiple priorities, the...