Store Manager

1 day ago


Prince Rupert, Canada Clarity Cannabis Full time

As the face of the store, the Manager must instill a company culture of learning, knowledge and a customer experience that is top-notch and proves customer retention.

**Responsibilities**
- Motivate budtenders by devising strategies designed to grow the store;
- Coordinate the development of key performance indicators for functions and direct reports;
- Provide leadership at all levels of the organization;
- Responsible and accountable for maintaining facility compliance, cleanliness and company etiquette;
- Communicate, embody and implement the company vision and values including all operational rules, regulations, policies and procedures to advance the company’s vision, mission and objectives;
- Train staff, coordinate and facilitate all transactions and operations of Point of Sale (POS) system;
- Manage, supervise and direct the activities of all assigned staff.
- Under the direction of your DM and HR, you will oversee scheduling, evaluating, and play important role with recruitment, performance management and promotions.
- Oversee and maintain inventory control system and performance of required product counts;
- Maintain accurate records of all Retail store activities including daily cash reconciliations, customer records, sales, and returns in accordance with LBD regulations;
- Develop goals for sales, service and profit and lead staff to exceed them;
- Implement company policies and ensure staff adhere to best practices;
- Manage and inspire staff to deliver the highest level of customer service and experience;
- Review employee performance regularly and maintain employee records;
- Ensure safety and satisfaction of all customers and employees;
- Ensure ongoing staff education on Cannabis products, strains, and consumption methods;
- Fulfill staffing needs and coordinate employee scheduling while minimizing direct costs;
- Liaise with law enforcement, Inspectors, landlords and local community as needed;
- Maintain in-depth knowledge of all strains and products in-store inventory as well as industry-wide product and trend knowledge.
**Qualifications / Requirements**
- Demonstrated leadership ability with a minimum 1 year management experience
- At least 2 years of experience in a retail, customer-facing sales setting
- Post-Secondary education in Business Administration or related field preferred
- Proficient in Microsoft Office software (i.e., Word, Excel, Outlook)
- Experience training others in using Point of Sale systems
- Excellent organizational skills
- Strong verbal and written communication skills
- Strong interpersonal skills0
- Impeccable time management
- Ability to work independently and with others
- Ability to motivate others
- Self-driven
- High level of ethics, values, integrity and trust
- Flexible availability - including nights, weekends and holidays
- Passion for Cannabis
- Minimum 19 years of age

Additional pay:

- Tips

**Benefits**:

- Company events
- Extended health care
- Store discount
Schedule:

- 8 hour shift
Application question(s):

- Do you have cannabis knowledge?
**Experience**:

- Retail management: 1 year (preferred)



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