Salesforce Admin, Data

**The Opportunity**:
Take a Hike Foundation is seeking a highly motivated and detail-oriented Salesforce Administrator to join our growing team. This role will play a crucial part in supporting the successful utilization of Salesforce across our organization by supporting our fundraising and program scaling teams. This role requires a strong understanding of Salesforce best practices and the ability to configure and maintain the platform to meet the evolving needs of our organization.
**The Organization**:
**Key Competencies**:

- Data Visualization, Data Management and IT Systems Expertise
- High attention to detail and commitment to data accuracy
- Strong analytical and problem-solving skills
- Ability to translate complex data into meaningful insights
- Effective communicator, able to support and train non-technical users
- Organized, proactive and adaptable to evolving priorities
- Collaborative
- Project Management
- Change Management Skills

**Key Responsibilities**:Salesforce Configuration & Customization**:

- Configure Salesforce to meet the specific needs of various programs and departments, including the creation of custom objects, fields, workflows, validation rules, and processes.
- Assess need for and timing of migration to Salesforce nonprofit cloud and manage implementation.

**User Management & Access Control**:

- Manage user access and security within Salesforce, including the implementation and maintenance of user profiles, roles, and permissions.

**Reporting & Analytics**:

- Develop and maintain reports, dashboards, and other analytics tools to track key performance indicators (KPIs) and provide valuable insights into business performance.
- Assist in data analysis, visualization and reporting to support decision-making.

**Stakeholder Collaboration**:

- Work closely with the Senior Manager of IT, and stakeholders across the organization to gather requirements, understand business needs, and translate them into effective Salesforce solutions.
- Collaborate cross departmentally to improve workflows and processes within Salesforce

**System Maintenance & Support**:

- Troubleshoot and resolve issues related to Salesforce functionality and performance. Monitor system usage and identify areas for improvement.
- Stay informed of Salesforce releases, features, and implement necessary updates and upgrades.

**Maintain Training and Documentation**:

- Maintain and develop current and new documentation according to system setups, business policies, processes, and procedures.
- Author and deliver ongoing support and training to users on Salesforce functionality and best practices.

**Data integration and optimization**:

- Manage and support data integration between systems. Leverage Microsoft 365 tools such as Power Automate and Fabric to connect O365 with Salesforce.
- Connect Salesforce data with visualization tools such as PowerBI and Tableau.
- Identify and implement enhancements to improve data usability and system performance within Salesforce.

**Qualifications & Requirements**:

- Bachelor’s degree in computer science, Business Information Systems or related field or equivalent experience.
- Salesforce Certified Administrator preferred.
- Experience with NPSP (Nonprofit Success Pack) configuration and best practices preferred.
- 3+ years’ experience using Salesforce including managing users, roles and profiles. Creating and updating reports and dashboards. Automating business processes and using workflows.
- Experience leading Salesforce projects, implementing system upgrades/integrations and managing data migrations or large-scale automation

**Terms and Compensation**:
We offer a salary of 80K-90K, commensurate with experience, based on a 37.5-hour work week. The ideal start date for this position is September 2025.
This is a full-time, 18 month contract position located in Vancouver, BC with a hybrid work environment.
**How to Apply**:
If this position is of interest to you, please submit your cover letter and resume to our online portal, Collage.