Operations Agent

2 weeks ago

Dorval, Canada Air Transat Full time

**Company Description**
Be part of the journey

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of world's best leisure airline several times over. And this is just the beginning.

Want to join us? As soon as you're hired, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in a modern, inspiring environment.

The Operations Agent will be responsible for coordinating operations with the various stakeholders at the airport.
- Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
- Interact with various service providers, governmental agencies and airport authorities;
- Responsible for briefing the crew;
- Elaboration of the loading plan;
- Consult and communicate flight messages (MVT, DPM, LDM, etc.);
- Communicate UHF and VHF;
- Manage irregular situations (delays, diversions, flight cancellations, etc.);
- Code the various delays;
- Prepare operations reports;
- Monitoring of operations.

**Qualifications**
- High School Diploma or equivalent;
- 3 years of experience in airport operations;
- Autonomous and resourceful;
- High level of professionalism;
- Good ability to communicate;
- Capable of evaluating and analyzing operational needs;
- Very good knowledge about the all facets of the aviation industry;
- Understanding of various of IT systems ( AIMS, and ALTEA) an asset;
- Capable of working under pressure
- Capable of multitasking
- Oral and written fluency in French and English *
- A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

**Additional Information**
This position is located at Montréal-Trudeau International Airport.

LI-AE1

**Employment Equity

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