Sales Support Representative

**About Us**:
**High Crest Architecture Products** is an established and successful business with over 50 years of combined experience in manufacturing and distribution. Our trusted reputation is built on **Quality, Integrity, Innovation and Customer Satisfaction**. Learn more at highcrestproducts.ca.

Our products have been used by numerous general contractors and drywall companies on many notable projects, including **Porsche Richmond, Royal Columbian Hospital, Azul Legacy Hotel, Amazon offices,** and the **Oakridge Mall Redevelopment**.

**About the Role**:
We’re looking for a motivated **Sales Support Representative** who thrives in a collaborative environment and enjoys building relationships. This role is perfect for someone who’s passionate about architecture, construction, and client engagement — and wants to grow their career in sales within a dynamic, well-established company.

**Primary Responsibilities**:

- Conduct product presentations and demonstrations to showcase the features and benefits of our products to architects and designers.
- Prepare proposals and respond to a variety of RFPs for large projects.
- Leverage drywall and general contractors for prospective opportunities.
- Generate new leads (project opportunities) through bid sites/lead generation platforms (Green Sheets & BidCentral or similar)
- Develop a deep understanding of High Crest products and services to effectively communicate tailored solutions to prospective clients.
- Actively visit clients' offices and present High Crest products and services, demonstrating how they meet the client’s specific needs.
- Manage success metrics and collaborate with colleagues to optimize sales efforts across all regions.
- Ensure the project pipeline database (CRM) and quote database are current and up to date.
- Report on sales KPIs (leads, quotations, conversion rates).
- Participate in huddle meetings with production staff to discuss customer feedback and quality control measures
- Work in tandem with the production team to coordinate customer requirements and deliveries
- Ensure customer approval regarding the scope of work, material dimensions, and specifications before approving orders for production
- Work closely with the Sales Manager on public relations and coordinating appointments.
- Discover and drive relevant traffic and leads to the company website through marketing initiatives, social media platforms, LinkedIn, using AI content to support High Crest products.
- Other duties as required.

**Skills/Experience Requirements**:

- Minimum of 1 year of experience in a sales-related position
- Education in business, marketing/sales or a related field
- Previous experience with construction or building materials considered an asset.
- Excellent English communication and interpersonal skills.
- Strong organizational, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail.
- Proficient with Microsoft (Office products, Adobe products), CRM systems and social media platforms for creative content and posting.
- Self-motivated with a proactive approach to identifying and pursuing new business opportunities.
- Ability to understand and articulate technical information related to construction products.
- Valid driver’s license with a clean driver’s abstract.

**Critical attributes High Crest is looking for**:

- Attention to detail and accuracy
- Positive mindset
- Self-motivated
- Solution-based attitude

Pay: $70,000.00-$85,000.00 per year

Application question(s):

- How many years of experience do you have in a sales or sales support role?
- Do you have experience working in the construction, building materials, or architectural products industry?
- How would you rate your proficiency with Microsoft Office, CRM tools, and social media platforms?
- Do you have a valid driver’s license and access to reliable transportation?

Work Location: In person