Project Co-ordinator

2 weeks ago

Edmonton, Canada Telsco Security Full time

**Project Coordinator**

**Location**: Edmonton, AB
**Schedule**: Monday - Friday, 8:00 AM - 4:30 PM
**Wage**: $21-26 per hour (based on experience)

**About TELSCO**

TELSCO has been a trusted provider of security solutions in Edmonton and the surrounding area since 1970. As Edmonton’s only locally owned, full-service security provider, we take pride in delivering unmatched quality and service. Our commitment to excellence has been at the core of our business for over 50 years.

We are looking for a **customer-focused, detail-oriented Project Coordinator** to join our **Technical Services Team** and contribute to the seamless execution of security installations.

**Position Summary**

As a **Project Coordinator**, you will be responsible for converting sales orders into projects and overseeing the installation process. You will work closely with the **Technical Services Team** to coordinate site visits, provide remote support, and maintain accurate database records.

In this role, you will also handle incoming service requests, ensuring smooth scheduling, invoicing, and follow-up to create a **positive customer experience**.

At TELSCO, we live by our core values:
✔ **Integrity** - We do the right thing.
✔ **Teamwork** - We work together to achieve success.
✔ **Quality** - We take pride in our work.
✔ **Great Experiences** - We go the extra mile for our customers.
✔ **Embracing Change** - We adapt and grow.
✔ **Community Support** - We give back.
✔ **Safety First** - We prioritize security in all we do.

**Key Responsibilities**
- Coordinate and manage project activities, ensuring adherence to timelines and budgets.
- Use **construction management software** to track progress and allocate resources.
- Assist with **updating drawings** and **project estimating** to support project planning.
- Maintain **technician schedules**, update databases, and handle customer service inquiries.
- Work closely with team members to manage schematics and ensure project specifications are met.
- Implement **time management strategies** to improve workflow and project delivery.

**Qualifications & Skills**

**Experience**:

- Scheduling and coordinating a field team (an asset).
- Strong customer service and conflict resolution skills.
- Proficiency in computer use (40+ WPM typing speed preferred).

**Key Attributes**:

- Adaptability & Problem-Solving
- Strong Teamwork & Collaboration
- Customer-Centric Approach
- Integrity & Reliability
- Detail-Oriented & Organized
- Willingness to Learn

**What We Offer**
- Competitive **compensation** based on experience.
- Comprehensive **medical and dental benefits**.
- **RRSP matching program** for long-term financial security.
- **Short-term & long-term disability coverage**.
- Supportive and dynamic work environment with **opportunities for growth**.

**How to Apply**

If you are an organized, customer-focused professional looking for a rewarding career, we’d love to hear from you

**No phone calls or recruitment agencies, please.**

No phone calls or agencies please.

Pay: $21.00-$26.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Paid time off
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Language**:

- English (preferred)

Work Location: In person

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