Counter Sales Associate

4 days ago

Barrhead, Canada Bartle & Gibson Full time

**COUNTER SALES ASSOCIATE**

The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of Bartle’s plumbing and electrical clients and effectively maintain the preparedness of the branch for each year’s annual inventory.

**WHY WORK FOR US**
- Company paid benefits
- Profit sharing
- RRSP match
- Career growth
- Recognition Program

**DUTIES AND RESPONSIBILITIES**
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Purchasing materials for customers
- Sourcing materials for customers when currently not in stock
- Providing product information, pricing quotations, and follow-up on quotes
- Offering technical expertise on products to purchasers
- Developing and maintaining positive customer relationships
- Counter Sales and handling returns as required
- Picking Priority orders
- Closing orders and stocking bins
- Keeping counter and sales area clean
- Merchandising and showcasing product

**SKILLS AND COMPETENCIES**
- Exceptional customer service
- Ability to develop long term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education
- Post-Secondary courses in Plumbing or Heating are considered an asset
- Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public an asset
- Knowledge of the plumbing and heating industry or a background in plumbing products would be considered an asset

BG02

**Benefits**:

- Dental care
- Store discount
- Vision care

Shift:

- 8 hour shift

Application question(s):

- If hired, do you consent to a criminal background check?

**Education**:

- Secondary School (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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