Branch Manager

7 days ago

SaintHyacinthe, Canada Les Câbles Ben-Mor Inc. Full time

We are seeking a strategic, structured, and inspiring Branch Operations Director to oversee all operational activities across two shifts, including production, shipping, receiving, and internal logistics.
You will play a key role in the overall performance of the branch, driving continuous improvement, optimizing resources, and engaging teams in a unionized work environment. Your leadership will help foster a safe, efficient, and high-quality operational culture.
Main Responsibilities
- Supervise production and shipping/receiving managers, as well as all staff under your responsibility;
- Provide mobilizing leadership focused on performance, collaboration, and skills development;
- Foster a positive work environment based on respect, open communication, and engagement;
- Develop and manage workforce plans based on operational needs;
- Monitor and improve key performance indicators (KPIs) related to production, quality, costs, and safety;
- Lead and implement continuous improvement initiatives (Lean, 5S, Kaizen, etc.);
- Contribute to annual budgeting and the branch master plan in collaboration with the VP of Operations;
- Work closely with internal teams to ensure equipment availability and optimization of industrial assets;
- Ensure smooth coordination between production and planning by optimizing internal logistics flows;
- Guarantee compliance with industry quality standards and operational processes (steel cable sector);
- Control operating costs and recommend strategic investments (equipment, automation, modernization);
- Ensure proactive Health, Safety & Environment (HSE) management with on-site supervisors;
- Support training, evaluation, and development of talent;
- Guide, assess, and support front-line managers under your supervision.

**Requirements**:

- Bachelor’s degree in Business Administration or equivalent relevant experience;
- Minimum of 5 years’ experience in manufacturing operations management;
- Solid background in continuous improvement (Lean, Kaizen, 5S, Kanban, etc.);
- Proficiency in Microsoft Office and ability to use data visualization tools (Power BI);
- Bilingualism (French/English) is essential, both spoken and written, for communication with English-speaking colleagues outside the province.

Desired Skills and Attributes
- Structured, results-driven, and solution-oriented leadership;
- Strong analytical, strategic planning, and decision-making skills;
- Effective project and priority management in complex environments;
- Political acumen, adaptability, rigor, and resilience;
- Excellent communicator and change leader;
- Proven ability to lead multidisciplinary teams in a high-performance industrial context.

What We Offer
- Comprehensive group insurance starting on Day 1 (including dental, vision, and travel insurance);
- 4 weeks of vacation from your first year;
- Paid time off during the Holiday Season (company shutdown);
- Dynamic work environment where your ideas matter;
- Work-life balance is genuinely valued;
- And much more

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