Dispatcher

3 days ago

Cambridge, Canada Diversco Full time

Diversco is looking for a dispatcher who is highly versatile, enjoys juggling a busy day, thrives on multitasking, works independently, and wants to be part of a winning team. We set high expectations for performance. We are also committed to a thorough training process to ensure your success.

As part of a cohesive team, this role has lots of opportunity - you’ll be doing dispatching for flatbeds and vans across Canada and the US, both short and long haul.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directing drivers, and resolving service issues. Interacting with customers, including customer service, sales, and operational staff.
- **Job Duties**:_
- Providing reliable support and assistance to drivers
- Entering data accurately and in a timely manner to build and close daily loads
- Effectively processing and distributing daily border paperwork to drivers
- Negotiating with US and Canadian Transportation providers on rates
- Supporting all customer service needs of customers to meet or exceed their expectations
- Processing requests for quotes and following up to secure load
- Reviewing dispatch board constantly to ensure trips are departing, arriving, and running on schedule
- Arranging appointments and scheduling for loads
- Collaborating and assisting other Team members if needed
- On call paid rotation required
- **Requirements**:_
- 3-5 Years experience within Transportation Industry or similar role required
- Previous experience in dispatching
- Understanding of Canada/US Customs requirements
- Knowledge in HOS of service for both US and Canada
- Previous experience using Transportation/Logistics systems preferred
- Ability to multitask and work in a team environment
- Strong computer skills and experience using Microsoft Office (Word,Excel)
- Excellent time management, organizational and planning skills
- We thank all applicants for their interest, however only those selected will be contacted for an interview._
- *No agency calls_

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- No weekends
- On call

**Experience**:

- dispatching: 3 years (preferred)

Work Location: In person

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