Parts Advisor

Are you looking for an employer with a solid reputation who cares about you and sees you as a vital part of a family run, locally owned business? **The Hitch House** may be just the place for you

**Why Work at The Hitch House?**

At The Hitch House we work hard to create a fun and success-oriented environment. Our employees have a significant impact on our business culture. We are an award-winning business that supports many community events and charities including Oro-Medonte Mystical Lights, the Barrie Food Bank, The Sharing Place Orillia, Hospice Simcoe, Big Brothers Big Sisters of Barrie and many more.

**We require a Parts Advisor to join our dynamic team at The Hitch House**

The hours for this position are Monday - Friday 8:30am - 5:00pm Winter season. Summer season schedule is adjusted to accommodate alternating Saturdays 9:00am - 4:00pm providing a weekday off in lieu. Overtime might be required if needed.

**Our distinctive compensation plan includes**:

- Competitive Hourly Rate
- Commission on Parts & Accessories Sales
- Corporate Profit Sharing
- Flexible Benefit Plan

**DUTIES and RESPONSIBILITIES**

**Selling**
- Engage as the Parts & Accessories retail sales lead.
- Demonstrate products to our motorhome customers.
- Consciously look for up-sale opportunities.
- Source products at our customers’ request (ie. Special order parts - tow bar brackets etc).
- Receive phone in requests and provide appropriate recommendations.
- Continuously look for new and innovative ways to merchandise store products to improve inventory turns.

**Administrative**
- Provide back up support to the Parts & Accessories' Service Counter
- Updating work orders with specific parts/accessories.
- Maintain product codes in IDS-G2.
- Ordering parts online and by phone from suppliers (RV manufacturers, Distributors).
- Keep showroom’s stock complete and maintain appropriate stocking levels.
- Researching/Sourcing non-inventory parts.
- Receiving parts inventory.
- Reconcile IDS-G2 inventory balances with physical inventory balances.
- Recognize dormant products and take appropriate action (ie. returns, exchanges, etc).
- Maintain a clean and orderly showroom and stock room.
- Recognize opportunities for increased margins by comparing products from multiple suppliers.
- Process point-of-sale transactions as required.

**Relationship Development**
- Cultivate rapport with suppliers, customers, and internal staff.

**Professional Development**
- Develop/maintain product knowledge.
- Develop/maintain general motorhome knowledge and general market intelligence.
- You may be required to attend industry trade shows as a purchaser and from time to time as an exhibitor.

**QUALIFICATIONS**

**Technical**
- Experience in a retail environment ie. Customer Service, Merchandising
- Mechanical aptitude essential
- Related educational experience an asset
- Inventory controls experience an asset

**Personal**
- Energetic, self-motivated
- Excellent verbal communication and presentation skills
- Written communication skills required
- Exceptional rapport building abilities, strong client focus
- Team player, willingness to share expertise

**Education**
- High School Diploma

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Language**:

- English (required)

Work Location: One location