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Orangetheory Team Member

3 weeks ago

Cambridge, Canada Orangetheory Fitness Cambridge Full time

JOB DUTIES INCLUDE:

- Assist with new studio cleaning and sanitizing protocols
- Establish and maintain an effective referral program
- Maintain accurate records using established OTF sales systems
- Conduct telephone inquiries/follow up calls/customer care calls
- Lead OTF studio previews with prospects and/or fitness program holders
- Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Maintain an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
- Respond immediately to member requests, inquiries and concerns
- Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements
- Work closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs

JOB QUALIFICATIONS:

- Excellent customer service skills
- Attention to detail
- Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment
- Functional computer skills required
- MS Office basic programs (word, excel), Internet, Basic computer program software use
- Health & Fitness minded people strongly preferred
- High school diploma required
- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a colour, it’s an attitude)
- Flexible to work evening and/or weekend hours as needed

**Job Type**: Part-time

**Salary**: $16.50-$22.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
Non-surgical, latex free gloves are provided for cleaning.
Hand sanitizer is readily available.

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)