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IT Support Technician

3 weeks ago

Greater Sudbury, Canada Spectrum Telecom Group Ltd. Full time

**IT Support Technician**

Today, wireless connectivity is one of the fastest-growing industries.

At Spectrum Group, we offer wireless solutions for companies to connect and communicate. From designing two-way radio systems to broadband wireless networks, affordable radio rentals, Internet, and our new wide-area Push to Talk Network (TalkPlus), we provide customized solutions to keep businesses stay connected.

Built on industry leading wireless technologies, we have become known for providing Internet that offers straightforward services, local customer service, and competitive pricing.

, Permanent

**Salary**: $18.00/$22.00 hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Location**:

- Greater Sudbury, ON: current resident or plan to relocate before starting work (required)

**Experience**:

- 1-2 years experience working in an IT department.

**Education**:

- High School Diploma
- Vocational diploma, college certificate or diploma in Electronics/Electrical/Instrumentation or related field.

Roles and Responsibilities:

- Support Internal staff IT requests (workstations, conference room, software, network, printers etc.),
- Support Server and Network Infrastructure for office workers,
- Configuring new hardware/software for internal employees,
- Assist in selecting and purchasing hardware,
- Administer access rights and permissions for internal staff,
- Assist with maintenance of Windows and Linux servers,
- Support Branch offices remotely (North Bay, Timmins, Sault Ste. Marie, Thunder Bay, Orillia,
- Administer IT policies,
- Administer Microsoft user accounts and software subscriptions (Office 365, eset antivirus, Microsoft Dynamics GP, SiteDocs, Folks HR)
- Assist with the implementation of software installations and deployments.
- Other duties as assigned.

**Requirements**:

- Some IT networking & electrical experience an asset,
- A valid driver’s license with acceptable driver abstract,
- Ability to work with small power tools, mechanically inclined,
- Excellent English communication skills, spoken and written,
- Awareness of occupational health and safety and quality of work,
- Must pass the security police check,

Desired Profile:

- Excellent customer service
- Responsible self-starter
- Punctuality
- Professionalism

NOTE: This position does not offer the option to work from home.

Spectrum Telecom Group Ltd. is an equal opportunity employer. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

**Salary**: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Relocate:

- Sudbury, ON P3C 5A2: Relocate before starting work (required)

Work Location: In person