Assistant Manager/customer Service
2 weeks ago
**Job Overview**
**Responsibilities**
- Assist customers with product information, order processing, and returns.
- Utilize negotiation skills to handle customer complaints and find satisfactory resolutions.
- Maintain accurate records of customer interactions and transactions.
- Support retail operations by performing cashier duties and managing point-of-sale (POS) systems.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Participate in training & development initiatives for new hires and ongoing staff education.
- Assist in merchandising efforts to ensure an appealing.
**Qualifications**
- Proven experience in customer service or retail sales is preferred.
- Strong communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
- Familiarity with POS systems and cash handling procedures.
- Experience in recruiting, training & development, or supervising teams is advantageous.
- Proficient organizational skills with the ability to manage time effectively.
- Basic math skills for handling transactions and pricing inquiries.
Pay: From $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Store discount
Work Location: In person
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