Director, Global Marketplace

7 days ago


North Vancouver, Canada Arc'teryx Full time

**Department**: Veilance

**Reports to**: GM, Veilance

**Location**:Vancouver, BC

**Your opportunity at ARC’TERYX**:
As the Director, Global Marketplace, you define, own, and activate the global commercial strategy for the Veilance product line. In this role, you oversee all commercial channels; Ecommerce, Wholesale, and Retail, ensuring a cohesive and high-performing marketplace approach. Working in close partnership with the Veilance General Manager, you translate the long-term brand and business strategy into marketplace execution across regions and channels. You collaborate closely with the Veilance Merchandising team to align product, distribution, and marketplace priorities, ensuring the collection comes to life seamlessly across every consumer touchpoint. You also partner with Regional General Managers (NAM, EMEA, APAC, China) and their channel leaders (Retail, Ecommerce, Wholesale) to drive business results in-market. While this role does not hold direct P&L responsibility, you provide the global frameworks, direction, and programs that enable regions to deliver sustainable growth and profitability.

Leading a small, high-impact team, you are accountable for:

- Driving global alignment across channels and regions
- Partnering with the Veilance GM to bring the long-term strategy to life through marketplace execution
- Collaborating with the Veilance Merchandising team to ensure product and marketplace strategies are fully integrated
- Building and managing key global partnerships
- Designing and executing a best-in-class Veilance sales program
- Ensuring the long-term sustainability and strategic positioning of Veilance within the broader Arc’teryx ecosystem

Success in this role also requires strong cross-functional partnership with Brand Marketing, Supply Chain, Merchandising (Buying, Planning & Allocation), Finance, and Design to deliver a fully integrated marketplace strategy. This role requires a balance of strategic vision and hands-on execution - combining marketplace expertise with the ability to scale a premium brand globally.

This role is based out of Vancouver, BC and is open to hybrid and local-remote work.

**Meet your future team**:
The Veilance team is made up of innovative problem solvers who thrive on collaboration. Fueled by curiosity, we take an immersive approach to understanding future needs in city environments - then design, test, and validate high-end product solutions. The Commercial team builds global sales and distribution strategies, grows accounts, and drives sustainable business expansion.

**If you were the Director, Global Marketplace - Veilance now, here are some of the core activities you would be doing**:
- Setting the long-term Commercial vision (5+ year plans) for the Veilance Product line across Ecommerce, Wholesale, and Retail channels
- Delivering performance and profitability for Commercial business units in NAM and EMEA, while supporting APAC growth in partnership with the Veilance GM and FP&A
- Providing strategic and operational leadership, equipping regional teams with consumer-centric programs, tools and training that drive sales
- Building, leading, and mentoring a small, high-performing team to execute the global commercial strategies
- Using ecommerce forecasts to inform inventory buys, performance marketing budgets, capacity planning, etc.
- Representing Veilance collections at cross functional stage gate and go-to-market milestones
- Driving achievement of monthly/quarterly sales objectives and optimizing growth across channels
- Managing budgets to ensure effective resource allocation, forecasting, and profitability
- Staying ahead of industry developments and emerging technologies to elevate the digital guest experience and conversion
- Ensuring on-time delivery of all commercial accountabilities within the Innovation to Customer (I2C) calendar
- Guiding pricing strategies, program terms, and account management support for key and high-potential partners
- Building short-, mid-, and long-term growth plans with wholesale and strategic partners
- Partnering with cross-functional leaders to improve processes, refine the business calendar, and optimize team structure
- Acting as the primary bridge between Sales and Product Line Management, ensuring product creation aligns with market needs
- Collaborating with Demand Planning and Supply Chain to align seasonal forecasts with revenue goals and inventory risk
- Leading customer feedback loops, market trend analysis, and competitive insights to inform seasonal and long-term product planning
- Traveling internationally for trade shows, strategic account visits, and business development opportunities

**Here are some of the things you could be working on in the future**:
- Driving innovation and portfolio evolution by leveraging deep market insights and industry trends
- Contributing to the broader business transformation and long-term growth of the Veilance brand

**Are you our next Director, Global Ma



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