Ward Clerk

**Req ID**:142967**
**Company: Nova Scotia Health**
**Location**:Western** Zone, **South Shore Regional Hospital**
**Department**:OPWZ Ambulatory Care SSRH**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:31-Oct-22**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**Responsibilities**:

- Provides clerical support for the Department, including but not limited to those outlined below. Duties may vary in accordance with the operational requirements of the Department.
- uses Community wide scheduling to book appointments, run reports and schedule room assignments
- answers the telephone, relays messages and answers questions as appropriate;
- uses hospital paging system as required;
- directs visitors to patient rooms explaining pertinent hospital rules and regulations;
- transcribes physicians’ orders;
- sets up patient charts according to the Medical Record Guidelines;
- types minutes, reports or other items required by the Department;
- assists in maintaining and completing time record sheets and payroll log for the Department;
- maintains statistical data collection for the Department as applicable, i.e., monthly reports, patient registration, work-load measurement date;
- assists in the preparation of patient diet Kardex, where applicable;
- distributes intra-departmental and patient mail;
- maintains adequate supplies;
- maintains current knowledge of changes and developments related to the Department.
- Promotes the mission of quality health care by performing any other related tasks and duties that may be assigned or required in order to maintain proficient workflows.
- Participates in a team approach to health care by supporting the Department and by attending meetings, in-services and other training programs.
- Promotes and maintains good working relationships and communications within the facilities, with other health care programs and with patients.
- Maintains and promotes health and safety standards and procedures according to the organization’s guidelines and patient care standards to a level consistent with recognized national and provincial standards, including ethical guidelines.
- Complies with the Continuous Quality Improvement Program as required.
- Holds in confidence all matters pertaining to staff, residents, patients, clients and their families and information relating to the business of the organization.

**Qualifications**:

- Grade XII and successful completion of an approved Office Administration program.
- Successful completion of a Medical Terminology course required.
- Recent experiences with Community Wide Scheduling required.
- Proficient in Microsoft Office, including Word, Excel, E-mail, Internet, Intranet, MEDITECH.
- Keyboarding skills of 25 wpm and maximum 5% error rate and data entry experience.
- Ability to meet the public in person and on the telephone in a pleasant and efficient manner.
- Ability to communicate effectively with physicians, staff and others with a pleasant and cooperative attitude.
- Ability to demonstrate initiative, sound judgement and remain calm in stressful situations.
- Ability to work independently, as well as part of a multidisciplinary team.
- Ability to prioritize job requirements and work in an effective and efficient manner.
- Ability to respect the confidentiality of personnel and patient information.
- Ability to follow written and verbal instructions.
- Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and sensitivity, and organizational health.
- Demonstrated regular attendance in current and previous employment.
- Physical and mental capabilities to perform the duties of the position such as multitasking, keyboarding and working in a fast-paced, stressful environment.

**Hours of Work**:
Permanent full-time position; 70 hours bi-weekly.

**Salary Information**:
$20.09 - $21.91 hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates i