Clinical Specialist

3 days ago

Brampton, Canada O-Two Medical Technologies Full time

O-Two Medical Technologies is a Canadian manufacturer of innovative medical devices, focused primarily on emergency respiratory care, oxygen delivery and Analgesic gas delivery systems. We serve markets such as Hospitals, Aesthetic clinics, EMS, Fire Departments, Military, Home Care, CPR Trainers and Industrial Health & Safety in over 60 countries.

**Position Description**:
We are looking for a Clinical Specialist (Respiratory Therapist, Nurse or Physician) to be the support for our sales team, R&D, distributors and customers.

Starting Date: as soon as possible

**Salary**: To be discussed

Work Schedule: Full time

Career Level: Experienced

**Job Requirements**:
Languages: English - Bilingual (English, French) would be an asset.

Education: Degree or diploma is mandatory.

Experience: minimum of 5 years of relevant experience. Implementing, using, or educating relevant medical device solutions in the healthcare environment.
- Position requires travel including overnight stays.
- Travel will vary and can be frequent at times. Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to manage multiple priorities with professionalism and consistent customer focus.

**Specific skills**:
The Clinical Specialist will assist in planning and conducting customer in-services and will provide clinical support to sales, R&D and to the quality department.

This role will require full responsibility for customer engagement, will support the clinical trials/demonstrations of the products, provide education and training to clinicians and end-users. Experience with Mechanical ventilation and analgesia is required.

**Main Responsibilities**:

- Act as the user’s consultant, seemingly independent of the sales process.
- Collect market information, understand user needs, and inform sales and marketing.
- Provide information to the sales force about user needs, and market requirements.
- Manage in-service schedule within the hospital, clinic or EMS provider.
- Plan and organize demonstrations of equipment, in conjunction with sales and as defined by sales management.
- Organize events based on technique and/or therapy to support the company’s solutions.
- Ensure optimal delivery of Clinical Education for customers, in-person or online.
- Provide ongoing customer support.

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