Banquet Server

The Insignia hotel is a unique hotel with rich history and charm. Formerly known as the Drawbridge Inn, our hotel was initially built in the 1960’s. Throughout the history of Sarnia, the drawbridge was the place to be. Today, The Insignia Hotel is part of the Tribute Portfolio Collection, and we continue to grow and prosper with the beautiful city of Sarnia. We offer a full-service 84 room hotel with amazing amenities such as saltwater pool, dry saunas, gym, fine dining restaurant and bar. We also have a private banquet hall and drawbridge room available for business, conferences, and leisure events.

**WHAT WE ARE LOOKING FOR**:
**WHAT YOU WILL DO**:
A banquet server delivers food and drinks to guests at large events, parties, and weddings. The responsibilities of this position include serving food, helping set up and break down the event, all while providing excellent customer service to guests. Banquet servers may work in a variety of venues as the location of events to which they are assigned can vary. As such, banquet servers should be available to work on call. It is important to be energetic, friendly, focused, efficient, and interactive with guests. Working well with a team and under the guidance of their manager is also a requirement for a banquet server.

**JOB RESPONSIBILITIES**:

- Greeting guests as they arrive to the event and directing them to the right table or seat.
- Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages.
- Circle around the event with trays of appetizers and beverages easily accessible to the guests
- Pointing guests in the right direction for necessary services and features of the event
- Giving tours of the event location to guests so they are comfortable with the environment.
- Supporting other staff members who may need help in order to maintain guest satisfaction.
- Keeping guests and staff members safe by following safety and quality regulations

**SKILLS AND QUALIFICATIONS**
- High school diploma or Equivalent.
- Previous experience as a server is preferred.
- Smart Server Certificate (or willing to obtain)
- Needs to meet minimum age requirement of 18 Years for serving alcohol.
- Courteous, professional, and attentive to guests of the events
- Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects.
- Excellent interpersonal, communication and customer service skills
- Work as part of a team to maintain guest satisfaction.
- Follow instructions provided for each specific event.
- Flexibility to work early mornings, late nights, weekends, and holidays.

The Insignia team’s goal is to create a welcoming environment for all guests and employees. We want to offer a renewed experience, where elegance and refinement is served with vibrant authenticity. We want our team to be honest, engaging, and willing to work and grow with us.

**Job Type**: Part-time

**Salary**: $15.50 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Sarnia, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you ever attended an interview at The Insignia Hotel in the past?

**Experience**:

- serving: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person