Support Staff-supported Visiting Home

**About The Link: Youth and Family Supports**

For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

**About the Opportunity***:
The Link requires a support staff for a full-time and a part time position within the new Supported Visiting Home which will facilitate supervised overnight family visits for children and families involved in the CFS system. The Supported Visiting home will provide a home like setting where family visits can take place for 3-7 days at a time and will have 24/7 staff onsite. The support staff will assist the Program Supervisor in the daily operations and oversight of the home and will support the team of Family Support Workers in supervising family visits, mentoring and coaching parents, supporting the family to engage in healthy activities and develop a positive parent-child relationship to help the family work towards reunification planning goals. The support staff ensures that staff in the home work from a person-centered, non-judgmental, trauma-informed, strength-based philosophy. The support staff is also responsible for collaborating across various systems to ensure that outcomes are in the best interest of the youth, and align with the overall mission and purpose of the program.

Reporting to the Program Supervisor, **support staff** is responsible for implementing all aspects of the day-to-day functioning of the program.

**PRIMARY RESPONSIBILITIES**:of the support staff include but are not limited to:

- Provide holistic mental, emotional, physical, and spiritual support to families based on the teachings of the Medicine Wheel;
- Fulfilling all of the duties and responsibilities of the program as assigned;
- Provide oversight, supervision and support of the program and staff in collaboration with the Program Supervisor;
- Communicates with CFS agencies to gather intake information, agency case plan goals, supervision needs of the families accessing the resource;
- Receive and schedule bookings for the home and communicate schedule with staff to ensure home is prepared for each visit taking place;
- Review daily logs, incident reports and other documentation to ensure they are detailed and accurate;
- Communicate concerns, needs, observations to CFS agencies and provide appropriate documentation to agencies;
- Schedule meetings and home maintenance as needed;
- Establish a trusting relationship with parents and their children;
- Assist Family Support Workers in supervising family visits within the visitation home as needed;
- Support parents by way of mentoring, coaching and teaching to parent independently and meet the needs of their children;
- Provide support and crisis intervention as needed;
- Provide mentorship, support and guidance to Family Support Workers
- Attends staff meetings and training as required;
- Works in collaboration with other teams and external service providers;
- Other duties as assigned.
- Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

**Essential Requirements**
- Post-secondary education or a combination of education, work experience and lived experience may be considered;
- Two to three years experience working with families in a supportive manner;
- Experience working with vulnerable children and youth with an array of behavioral needs;
- Strong oral and written communication skills;
- Knowledge of trauma and resilience informed care;
- Strong counseling skills and experience in Relational Care, as well as excellent communication and interpersonal skills;
- Emergency First Aid and CPR Level C;
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry Check with acceptable Prior Contact Check outcomes and a clear Adult Abuse Registry check; all completed within the last 3 months.

**Preferred or willing to obtain within the first 3 (three) months**
- ASIST Certificate (Applied Suicide Intervention Skills Training) and NVCI Certificate (Non-Violent Crisis Intervention Training) preferred;
- Mental Health First Aid & Safe Talk;
- The Link Commit 2 Kids Training;
- Certification in either DLE (The Purposeful Use of Daily Life Events) or TCS ( Therapeutic Crisis Solutions).
- Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job o