Manager, Product Manufacturing

**About Us**

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.

**_ Before you embark on this journey with us, learn more about the opportunity:_**

Reporting into the Senior Director of Contract Manufacturing, the primary responsibilities of this role will include managing day-to-day operations with external manufacturers and leading projects with internal cross-functional team and the contract manufacturing suppliers. This role is responsible for driving performance at each supplier for all service, quality & cost parameters, and ensuring business continuity by leading team meetings, facilitating issue resolution, and supporting collaboration efforts between Open Farm Pet and suppliers.

In this role you will:

- Be the primary relationship manager and contact person for manufacturing partners.
- Ensure manufacturing partners are delivering high-quality products, on time and in full.
- Communicate changes to existing products/production and coordinate change management process between internal and external teams.
- Responsibility (shared with production planners) for assisting in maintaining appropriate inventory levels (raw, package, and finished goods), and satisfactory service levels.
- Collaborate with internal and cross-functional team members in preparation, facilitation and execution of ideation meetings for co-man improvement projects.
- Lead and/or actively participate in business process improvement projects as required.
- Serve as co-manufacturing technical representative to Innovation team on capability and timelines.
- Manage KPI tracking for contract manufacturers.
- All other duties as assigned

**_We're_**_ genuinely_**_ excited about you because you have:_**
- 3-4 years of experience in the Consumer-Packaged Goods (CPG) industry; manufacturing experience is preferred
- Strong analytical skills with the ability to identify key issues and make logical, goal-aligned decisions
- Passion for pets and enthusiasm for Open Farm's mission and culture
- Proven ability to act as a brand ambassador, representing the company with authenticity and enthusiasm
- Highly collaborative, with a track record of working effectively across cross-functional teams
- Strong communication skills, with an emphasis on openness, honesty, and teamwork
- Customer-first mindset, consistently striving to exceed internal and external expectations
- Demonstrates integrity, adaptability, and a proactive approach to change
- Committed to contributing to Open Farm's long-term growth and success
- Ability to travel across North America

**_What we offer you - it's the perfect package:_**
- An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community
- Comprehensive healthcare coverage and RRSP plans with company match
- Great office culture (with lots of adorable pets) where your pet interrupting video calls or in-person meeting is the norm
- Discounted food, apparel and insurance for your furry family members
- In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
- Volunteer days to give back to our community

**Hybrid Work**

At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included That's why we've adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.

**Our Values**

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team

To learn more about Open Farm, follow us on Instagram and LinkedIn.