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Retail Cannabis Store Keyholder

2 weeks ago

Calgary, Canada Bud Bar Full time

**Founded in Calgary, Bud Bar is a locally-owned company with the goal of becoming a cannabis retailer recognized for premium cannabis products and high quality accessories. Focusing on customer service, cannabis education, and social advocacy, Bud Bar strives to ensure that each guest feels safe, welcomed, valued, and empowered after they leave with high-quality products and knowledge.**

Bud Bar’s core value is to create trusting relationships with lasting, repeat customers, while fostering a company culture conducive to workplace satisfaction and personal growth. Our Keyholders embody that purpose by coaching and supporting our Budtenders in their daily routine, while working hands-on alongside them. We are looking for passionate and dynamic individuals who find purpose in helping others to join our team.

**Title**:Keyholder**
- Keyholder responsibilities include but are not limited to:_
- Opening and/or closing the store for business.
- Handling customer complaints in a discreet and professional manner.
- Acting in a compliant fashion and adhering to company policy while representing Bud Bar.
- Verifying legal age and eligibility to purchase of customers who enter the store.
- Creating personable and memorable experiences for all customers.
- Welcome customers in-store and over the phone with a positive vibe, offering honest product knowledge, education, and compliant recommendations to create a relaxed, informative, and satisfying cannabis experience.
- Maintaining extensive product knowledge on all cannabis products and accessories in-store.
- Processing transactions accurately through Bud Bar’s POS system using a variety of payment methods, including cash and cards.
- Performing opening and closing tasks, as well as general upkeep of the store and product merchandising.
- Adhering at all times to all applicable laws, regulations, and policies.
- Ensuring that all store logs are kept up to date.
- Required Qualifications:_
- Must be at least 18 years of age.
- Must be legally eligible to work in Canada.
- Must have the AGLC SellSafe Certification.
- Must hold a High School Diploma or equivalent.
- Minimum 2 years experience in retail, hospitality, or a customer service setting, with experience in the cannabis industry considered an asset.
- Knowledgeable and passionate about cannabis products, consumption methods, and culture.
- Excellent communication and interpersonal skills with the ability to multitask.
- Strong attention to detail, with experience in merchandising considered an asset.
- Highly motivated, enthusiastic, and a team player.
- Comfortable learning and working with POS systems and basic computer software, with experience using Cova considered an asset.
- Confident handling cash and processing payments.
- Able to work in a standing position for long periods of time.
- Able to lift 15kg on an infrequent basis.
- Must pass all required reference and background checks.
- Experience working with Google Suite is considered an asset.

Bud Bar Inc. is an equal-opportunity employer. We consider applicants based on their qualifications and experience, without regard to gender identification, sexual orientation, ethnicity, religion, age, or disability status.

**Job Type**: Permanent

Pay: From $17.00 per hour

**Benefits**:

- On-site parking
- Store discount

Licence/Certification:

- Sell Safe Certification (required)

Work Location: In person