Executive Receptionist, Hospitality

Job Details

Description

**Your Next Opportunity**
- Would you like to be a part of Canada’s leading and progressive Business Law firm? _

McMillan has an exciting opportunity as an **Executive Receptionist **as part of our **Ottawa **Hospitality & Concierge Services team**.** As a member of the lively team, you will play a key role in ensuring all events and operations run smoothly while setting the stage for five-star client service.

**What You’ll Do**

Reporting to the Manager, Hospitality & Concierge Services in conjunction with the Supervisor, Business Centre & Facilities, you will have a dynamic role and support a well-established Reception operation as well as work on events in the office for both external and internal clients. This includes assisting with event coordination and logistics, including coordination with external caterers and agency staff, event setup, invoice management and maintenance of event statistics. You will also complete food safety and responsible alcohol service courses (provided by the firm) as service of alcohol at firm events may be required.

As an exceptional client service ambassador, you will be involved in a wide variety of tasks, including: greeting and announcing all visitors, answering calls and transferring calls as appropriate, maintaining boardroom settings with daily rounds, providing concierge service support for clients and lawyers and supporting all meeting and boardroom event activities and initiatives.

You will also provide back-up support to the Business Centre and assist with functions and other departments as needed. Finally you will become an expert in the internal meeting workplace booking system being aware of all events on a daily basis and assisting with booking boardrooms and last-minute requests.

**What You Bring**

Your administrative history includes 1-3 years in the professional services, hospitality or retail industries. You have strong client service skills and thrive in an environment that is fast-paced and requires multitasking, by demonstrating a calm and professional demeanor. You are a collaborative and reliable team player who is enthusiastic who can also successfully work independently. You are also detail-oriented and your communications skills, both written and verbal are excellent. You embrace evolving technology and have strong skills in Microsoft Word, Excel and PowerPoint. You are also proficient in using Cisco Phones and Meeting Workplace Booking System software. Additionally, you are comfortable operating all audiovisual equipment in a boardroom setting and able to lift up to 15 pounds. Finally, you are flexible to work additional hours on occasion or on short notice.

**McMillan Offers You**

Growth

Mentorship and Support

Training as Software Evolves

Commensurate Compensation and Benefits Package

Fun Work Environment

**McMillan = You**

Inclusion and diversity are essential elements of our culture at McMillan which coincides with our core values of respect, teamwork, commitment, client service and professional excellence. We are extremely proud to be one of Canada’s Top Employers for Young People five years in a row.

At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence. We commit to putting our best efforts forward in achieving our goals, and the goals of our clients. You can help us in that journey

Need another reason to consider McMillan? Let’s work together to help you achieve your professional goals and career development.

**Let’s get started**

**To protect the health and safety of our firm members, McMillan LLP has introduced a COVID-19 vaccination policy across all offices. As such, all offers of employment will be conditional upon providing proof of full vaccination with a COVID-19 vaccination approved by Health Canada. Any requests for exemptions will be considered on an individual basis.**

**McMillan LLP is committed to fostering a culture of inclusion and diversity. We respect and embrace the unique backgrounds, perspectives and experiences of individuals at all levels of the firm. This enables us to provide innovative client service, contribute fully to our communities and advance our firm’s values.