Food and Beverage Manager

Are you passionate about food, leadership, and delivering unforgettable guest experiences? INNhotels is seeking a skilled and experienced Food & Beverage Manager to oversee all aspects of the food & beverage operations at Elements, located at Copper Point Resort; a four-star full-service resort in the heart of the Columbia Valley.

This role is ideal for a motivated hospitality professional who thrives in a resort setting and enjoys leading high-performing teams in a fast-paced environment.

**Key Responsibilities**

**Operational Leadership**
- Oversee day-to-day operations of the restaurant, banquets, and poolside cabana
- Ensure service excellence and operational efficiency across all food & beverage outlets
- Develop and implement strategic plans to continuously improve the guest experience
- Conduct regular walkthroughs of all F&B areas to ensure quality and compliance with brand standards

**Financial Oversight**
- Develop and manage department budgets
- Monitor food and labour costs to ensure targets are met
- Track revenues and sales performance; implement strategies to optimize profitability
- Analyze reports and market trends to inform pricing and distribution strategies

**Team Leadership**
- Recruit, train, and mentor a high-performing food & beverage team
- Lead departmental meetings, coach staff, and support career development
- Promote a positive, collaborative, and service-oriented culture
- Collaborate with Human Resources on employee engagement and retention initiatives

**Guest Experience & Reputation Management**
- Ensure every guest is welcomed and receives exceptional service
- Resolve guest concerns with professionalism and care
- Monitor and respond to online reviews and guest feedback
- Work with the Marketing team to enhance the property's food & beverage brand and visibility
- Stay informed of industry trends and innovations to elevate service and offerings

**Qualifications**
- Minimum 3 years of food & beverage management experience, preferably in a 4- or 5-star hotel or resort
- Strong knowledge of food, wine, and current culinary trends (Level 1 Sommelier certification is an asset)
- Exceptional leadership, communication, and problem-solving skills
- Proven ability to manage budgets, control costs, and drive revenue
- Proficiency with hotel systems and Microsoft Office
- Current certifications in Food Safe, Serve-It-Right, and First Aid, or willingness to obtain
- Deep commitment to guest satisfaction, staff development, and operational excellence

**About INNhotels & Copper Point Resort**
INNhotels is a family-owned company rooted in the values of family, service, respect, support, leadership, and reliability. Copper Point Resort is a destination property offering upscale accommodations, dining, meeting space, indoor and outdoor pools, a spa, and access to some of British Columbia’s best outdoor recreation.

**Why Join Us?**
- Supportive and growth-oriented team culture
- Leadership development and advancement opportunities
- Competitive salary and benefits
- Live and work in the beautiful Columbia Valley with year-round recreation at your doorstep

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**Job Types**: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Please note that we do NOT offer LMIA or sponsorship for this role. Do you require LMIA or sponsorship to work in Canada?

**Experience**:

- Restaurant Management: 3 years (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person