Account Manager

1 week ago

Châteauguay, Canada CMP Advanced Mechanical Solutions Full time

Are you looking for an opportunity to work for a manufacturing company whose products Challenge the status quo and help usher in a Cleaner Greener future?
If so, we want to hear from you
One of Canada’s best managed companies of 2025. CMP is one of North America’s most advanced mechanical enclosures systems providers. Recognized as innovators for industry sectors that include: Energy Storage, Robotic Warehouse Automation, Capital Equipment, Security and Light Rail & Transport. CMP offers employees a comprehensive benefit package and is committed to maintaining a healthy work/life balance.
**What we offer**:

- A 4.0 company (at the cutting edge of technology)
- Clean and safe work environment
- Great opportunities for advancement
- Health insurance including dental
- Health and Wellness Program
- Work/Life Balance
- Recognition activities
- Free gym
- Cafeteria
- A positive and friendly work environment
- Free parking

Join our team today
**Job Description**:
The Account Manager will be responsible for managing and communicating with clients. He will oversee changing orders and following up on them with the clients.
Role and responsibilities
- Develop, maintain and sustain a positive relationship with all customers.
- Identify, develop and formulate growth strategies with the sales and marketing management team.
- Responsible for selling CMP’s full line of services and capabilities and occasionally meet/visit with customers while always reflecting positive company image.
- Initiate and maintain prime contact on all customer special projects and to follow up on said projects internally and externally until completion.
- Communicate major customer issues internally at CMP.
- Achieve a positive selling variance.
- Maintain and review all contracts and blanket orders on a continuous basis (contracts reviewed by CFO) as well as forecasts by products on all assigned customer accounts.
- Process and coordinate all customer requests, purchase orders, quotations, issue changes.

Knowledge and Skill Requirements
- More than 3 years of relevant experience.
- Excellent customer service.
- Excellent level with Microsoft Excel.
- Meticulous and attention to detail.
- Confident and interpersonal skills.
- Able to work under pressure.
- Energetic and positive.
- Master the French language and the English (communication with customers from the United States).

All other related tasks are considered part of the role and may be assigned as needed
**Key Performance Indicators**:

- Willingness to learn.
- Excellent communication skills.
- Excellent organizational skills.
- Detail orientation to achieve a high degree of accuracy of technical information.
- Problem solver.
- Team player (collaborative and encouraging).

This job description has been written using masculine pronouns for simplicity, but the position is open to individuals of all genders.
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