Csc-client Services Coordinator

1 week ago


Toronto, Canada Lifemark Health Group Full time

**Client Services Coordinator**

**Status**: Permanent full time
**Location**: Remote

As a **Client Services Coordinator**, you will serve as the first point of contact for our company, embodying a passion for exceptional service and a commitment to excellence. With a high level of energy, reliability, and pride in your work, you will thrive in a fast-paced environment, demonstrating strong multi-tasking capabilities. Your thorough, organized, and detail-oriented approach to administrative tasks will be key in providing robust support. Proficient in MS Word, Excel, and database management, you will leverage your excellent verbal and written communication skills to ensure a seamless client experience. Previous experience in medical office or legal assistant roles is a valuable asset, further enhancing your ability to deliver outstanding service and administrative support.

**Your responsibilities include**:

- Case coordination & triage.
- Book, confirm and maintain service schedules using the administrative database.
- Send consultants medical or other files necessary for the completion of the service.
- Receive and direct examinees and assist them with forms completion where necessary.
- Create assessment files, receive and file case documentation, and ensuring the appropriate service is being provided
- Receive and transfer incoming calls.
- Coordinate courier deliveries and pickups.
- Order and maintain office supplies.
- Word process a variety of documents, forms, and report data as required.
- Provide administrative and clerical support to consultants, management and staff.
- Knowledge of WSIB Specialty Programs and Occ Rehab
- Liaising with external partners
- Coordinating staffing schedule
- Working with several platforms (Nexus, LPS etc)
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities_



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