Retail Supervisor

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

**ABOUT THE POSITION**

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior leading by example while demonstrating Columbia Sportswear Company values.

**HOW YOU’LL MAKE A DIFFERENCE**
- Supervises and oversees assigned department of responsibility (e.g. Freight, Sales); collaborating with store leadership team concerning policies, procedures, and standards for assigned area of responsibility.
- Oversees to the profitability of the store by receiving, handling, replenishing and processing.
- Oversees the day-to-day work of assigned associate level staff; provides direction and guidance, training and coaching to associate level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in store.
- Maintains company standards and policies; ensures that employees adhere to procedures and quality standards; works to resolve any problems or errors.
- Creates and maintains store culture through teamwork, coaching and displaying a high professional standard of individual behavior leading by example

**Freight**:

- Supervises all aspects of stockroom operations, including people processes, incoming/outgoing freight, inventory management, audits and actively and internal departments to achieve, performance, compliance productivity, quality, and safety goals
- Ensures consistent implementation of operating standards including product flow planning and execution, markdowns and seasonal promotions, marketing and in-store initiatives, and visual standards.

**Sales**:

- Provides guidance to assist the team with improving exceptional execution initiatives, such as KPI’s, sales, customer service, merchandising, inventory utilization, and segment accountability.

**YOU HAVE**
- A High School Diploma
- 2-5 years retail operations, management, supervisory or leadership experience preferred
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
- Strong communication skills; able to exchange ideas and information with store leadership team, associates and consumers
- Effective problem-solving skills; ability to troubleshoot and resolve day-to-day operational issues

**JOB CONDITIONS**
- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.
- This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company._