The Ups Store Associate

2 days ago

Toronto, Canada The UPS Store 10 Full time

DO NOT APPLY IF YOU HAVE NOT WORKED AT THE UPS STORE

**Key Responsibilities**
- **Customer Service**:

- Greet customers warmly and provide professional assistance.
- Answer questions regarding store services, pricing, and package tracking.
- Help customers choose the best shipping options based on their needs.
- **Shipping and Packaging**:

- Process shipments using store software and ensure accurate labeling.
- Pack items securely to ensure safe delivery, using proper packaging techniques and materials.
- Weigh, measure, and calculate shipping costs.
- **Retail Sales**:

- Promote and sell UPS Store products and services (e.g., packing supplies, printing services).
- Operate cash registers, process payments, and handle customer transactions efficiently.
- **Administrative Tasks**:

- Assist with photocopying, scanning, faxing, and other office services.
- Maintain inventory of store supplies and restock as needed.
- Keep the store clean, organized, and presentable.
- **Other Duties**:

- Assist with mailbox rentals and mail handling, including sorting and forwarding mail.
- Support promotional and marketing initiatives as directed by the store manager.
- Address and resolve customer complaints or escalate them to management when necessary.

**Qualifications**
- **Education & Experience**:

- High school diploma or equivalent (required).
- Previous retail, customer service, or shipping experience (preferred).
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Attention to detail and accuracy in handling shipments and transactions.
- **Physical Requirements**:

- Ability to lift and move packages weighing up to 50 lbs.
- Ability to stand for extended periods and perform repetitive tasks.

**Job Types**: Full-time, Permanent

Shift:

- 4 hour shift
- Day shift

Work days:

- Monday to Friday
- Weekends as needed

**Experience**:

- The UPS Store: 1 year (required)

Work Location: In person

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