Broker-personal Lines Damage Insurance

**SEEKING A PERSONAL LINES DAMAGE INSURANCE BROKER**

**POSSIBILITY OF REMOTE OR HYBRID WORK**

**Are you looking for an engaging role and to work with one of the leading insurance brokerage companies in Quebec? Then this opportunity is perfect for you**

Our client has been a leader in insurance and financial services brokerage for decades. The company's four primary areas of activity are property and casualty insurance services for individuals, groups, businesses, and financial services. The company has more than twenty offices in ten regions across the province.

Our client is currently looking for Personal Lines Damage Insurance Brokers to join the team in their offices located throughout Quebec.

**WHY SHOULD THIS OPPORTUNITY INTEREST YOU?**
- Work for a leader in insurance brokerage in Quebec;
- Employee experience tailored to the needs of the employee and personalized training;
- Personalized welcome and integration program;
- Launch your career with a renowned company to become the best in the industry;
- Competitive salary;
- A full range of benefits and a continuous training program;
- Evolve in a welcoming, engaging, and pleasant work environment;
- Join a passionate, involved, and enthusiastic team;
- Work in hybrid mode;
- Friendly work environment, where it is fun to work

**SUMMARY OF THE POSITION**

Under the authority of the Unit Manager, the Personal Lines Damage Insurance Broker advises personal line clients on various insurance companies’ products in order to meet their needs. In addition, they provide customer service and the necessary follow-up for each client.

**YOUR TASKS AND RESPONSIBILITIES WILL BE**:

- Greet, listen, and advise the customer;
- Analyze the needs, recommend the best product, and offer the appropriate service;
- Seize sales and referral opportunities;
- Enter and update the customer file according to the established standards;
- Enter activities in the system and in the customer file according to the standards;
- Carry out all correspondence (letters, communications, etc.);
- Follow up on files: payment and documents to be received;
- Communicate and negotiate with the insurer: flex, risk, acceptance, etc.;
- Complete dashboards and reports;
- Solicit customers for x-dates, contests, coupons, etc.;
- Direct claims to insurers;
- Participate in team meetings;
- Adhere to company values, mission, standards, and procedures;
- Stay up-to-date and informed.

***REQUIREMENTS FOR THIS POSITION ARE**:

- A.E.C. in Property and Casualty Insurance or equivalent (an asset);
- At least 1 year of experience in sales and/or customer service in personal lines insurance;
- Knowledge of the main office automation tools (Microsoft Office Suite) and software used in the company (an asset);
- Knowledge of the main insurers' systems (an asset).
- Customer service-oriented and goal-oriented;
- Excellent sales, negotiation, and persuasion skills;
- Good autonomy and organizational skills;
- Problem-solving and priority management oriented;
- Fluency in French and English, spoken and written.

**ABOUT WORKLAND**:
Workland is proud to have been mandated to assist this company in the recruitment process of this great job opportunity. Workland's mission is to solve recruitment and job search problems by combining marketing, technology, and experienced professionals. The ultimate goal is to accelerate and facilitate the process of connecting talented professionals with the right organizations through an approach that promotes diversity, equity, and inclusion in the workplace.