Store Coordinator

5 days ago

Victoria, Canada The Cobbler Full time

About Us

The Cobbler Shoe Store is Victoria’s destination for premium footwear and exceptional customer service. With decades in the community, we are known for creating an attentive and knowledgeable shopping experience.

We are seeking a Store Coordinator who is energetic, enthusiastic and dependable — someone who thrives on motivating people and delivers excellent service with consistent, organized operations.

⸻

**Responsibilities**:

- Oversee daily store operations with professionalism and efficiency
- Schedule and ensure reliable coverage for all scheduled shifts, including responding promptly to sick calls. This may involve arranging replacements from available staff - and when necessary, filling in personally to maintain smooth operations.
- Ensure strong product knowledge
- Handle customer concerns with professionalism and a solutions-first approach
- Drive sales goals while maintaining staff morale and service standards
- Collaborate with ownership on promotions, strategy, and long-term growth
- Helping customers on the sales floor
- Assisting with payroll and stock management

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**Qualifications**:

- 2+ years of retail management or supervisor experience (fashion, footwear, or lifestyle retail preferred)
- Strong math skills are essential
- Proven leadership and communication skills with a track record of building effective teams
- Energetic and enthusiastic, with the ability to inspire staff and engage customers
- Dependable, organized, and calm under pressure
- Flexible availability, including weekends and holidays
- Ability to multitask in a busy retail environment.

*Please note: You must be comfortable being on your feet throughout the day and assisting with stock, including lifting 40 lbs boxes

⸻

What We Offer
- Competitive compensation and opportunity for growth
- The chance to lead a respected, long-standing local business
- Most work weeks average 35-40 hours, with daytime-only store hours
- Generous staff discounts on premium footwear and accessories
- Employee benefits package is in the works for our management team (to be finalized in the coming months)

⸻

How to Apply
- If you’re an energetic and enthusiastic leader who takes pride in service and strong operations, we’d love to hear from you. Please submit your resume and a brief cover letter telling us why you’d be a great fit for The Cobbler.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Work Location: In person

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