Remote Counsellor

1 week ago

Vancouver, Canada LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Tele-Counsellor

Fully Remote anywhere in British Columbia

Permanent Full Time or Part Time

Telecounsellor's provide assessments and short-term counselling services directly with clients in a telephonic environment. Provides assessments, counselling, crisis intervention and case management services to clients over the telephone.

Perks:

- Working fully remote from your home
- Group insurance plan as of first day of employment;
- Generous vacation policy;
- Paid professional development days, wellbeing days and more
- Clinical supervision available
- Flexible Scheduling to start

Succeeding as a Telecounsellor will require the following core qualifications and skills

**Education**:

- Master’s degree from an accredited university program in Social Work, Clinical Psychology, Counselling/Education or related field.

**Experience**:

- Registration/membership with relevant college or association.
- At least 2 years (or the equivalent of 2500 clinical hours) post Masters clinical/consulting experience with a broad range of issues, utilizing a brief solution-focused clinical approach

Knowledge/Skills:

- Available to work days, evenings, weekends as required
- Excellent communication, problem solving, collaboration, cultural competency, interpersonal, self-care, time management and organizational skills.
- Ability to work flexible hours in a fast-paced environment.
- Previous Assessment, Crisis Intervention, and Short term Counselling experience
- EAP and prior telephone counselling experience are assets.
- Excellent case management skills and familiarity with community resources
- Strict adherence to the ethical principles governing confidentiality/privacy legislation

Counselling Responsibilities:

- Provide telephone consultations related to crisis or assessed urgent situations when required. Assess client needs and, record client information.
- Counselling is provided within a 50 minute session and documentation takes place during the balance of the counselling hour (as per policy which may be changed from time to time).
- Provide clear concise information to clients regarding the EAP Service.
- Provide assessments and short-term counselling services using a brief solution focused model.
- Where required, ensure correct number of first appointments offered available as per targets
- Consult with other counsellors and supervisors as appropriate.
- Refer clients to appropriate internal and external resources as required.
- Establish and maintains case files and other pertinent client documents.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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