Security Systems Technician

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Security Department

The Security Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between technology, performance and cost. Vantage Security Department also participates in designing each of our new data center building’s security infrastructure. If you like getting into the details and helping to design, build and maintain Security infrastructure in a modern data center, then come work at Vantage. We’re expanding with many new builds

Essential Job Functions
- Participate in project management for all security system installations and upgrades.
- Collaborate with other departments during system design, implementation and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met.
- Monitor and maintain data center's Security systems to ensure that all customer's security needs are met and functional with maximum uptime.
- Generate reports as needed for VDC Audits and as required by customers.
- Prioritize work schedule to minimize impact on customers.
- Create, lead and maintain access levels for all Vantage data centers.
- Retrieve video footage as requested or required for legal, law enforcement or operational review.
- Handle all service requests for site repairs and maintenance.
- Lead all security related vendors for installations, on-going service, and repairs to ensure timelines are met.
- Hands-on troubleshooting and repair as needed.
- Document all critical evolutions, lessons learned, and find possible efficiency gains in processes
- Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures
- Develop and implement Standard Operations Procedures
- Manage tasks in accordance with client SLAs
- Respond as needed when system maintenance or complications arise
- Other duties may be assigned from time-to-time by management

Job Requirements
- DEC or equivalent work experience, in Information Technology preferred
- 5+ years of experience managing security systems, required
- 3+ years of experience with Access Control Systems (ACS), Video Surveillance System (VSS) required
- In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling
- Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons
- Project management experience managing large scale projects with multiple deadlines and stakeholders
- Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365
- Working knowledge of networking concepts (IP addresses, MAC addresses)
- Genetec certification highly desired or the ability to obtain certification within 90 days of hire
- Experience with Traka Systems
- Data Center experience is strongly preferred, but not required
- Able to plan, organize, and prioritize workload to meet deadlines
- Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers.
- Ability to lift 50lbs. Ability to maneuver packages of weights above 50lbs. with appropriate equipment and/or assistance from another person
- Travel is expected to be less than 25%, but may be higher during construction projects

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard an efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any