Travel Agent
6 days ago
Work Term: Permanent
- Work Language: Bilingual
- Hours: 30 to 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
**Work setting**:
- Corporation or company ticket office
- Travel wholesale company
**Tasks**:
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Calculate costs, process refunds and attend to other financial transactions
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:
- Sabre
**Travel bookings**:
- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:
- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- Africa
- North Pacific
- South Pacific
- Asia
**Work conditions and physical capabilities**:
- Attention to detail
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Workplace information**:
- Remote work available
**Financial benefits**:
- Commission
**Long term benefits**:
- Other benefits
**Other benefits**:
- Learning/training paid by employer
- Travel insurance
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