E-commerce Operations Specialist, Beauty or Pet Category
2 days ago
**公司简介:**
小红Mall成立于2016年,总部位于加拿大大多伦多地区万锦市,几年间快速发展成为北美华人电商的领军企业。截至目前,小红Mall已在全球设有四个大型智能自营仓库,分别位于美国洛杉矶、美国新泽西、加拿大多伦多和日本千叶市。因公司的快速发展需求,现招聘以下职位:
**品类运营- 美妆**/**宠物/英文市场板块**
**岗位职责:**
1. **独立站店铺管理**:负责小红Mall或独立站的日常管理,包括页面优化、商品上架、库存监控和订单处理;定期分析店铺的关键数据(流量、转化率、销量等),制定增长策略并优化运营效果;提确保产品符合平台政策要求,处理相关投诉和申诉,保障账号安全。
2. **商品建设和品类维护:**策划并优化产品详情页,包括标题、图片、关键词、详情描述,提升 SEO 排名和转化率;协调设计团队完成产品图片设计和产品包装方案;监控市场竞品动向,提出产品建议,并拓展新的热销产品。
3. **活动支持与执行**:规划 Amazon 平台促销活动,如 Prime Day、Deal 活动、Coupon 活动等,提升曝光和销量;策划独立站的大促活动,设计营销方案,提高客户粘性;协调广告投放,包括 Amazon PPC、Facebook Ads、Google Ads 等,优化广告 ROI;协调产品设计与品牌定位,确保产品符合品牌调性并满足目标用户需求。
4. **客户运营**:维护良好的客户服务体验,处理订单问题、退换货、客户评价;建立并优化独立站的邮件营销和社交媒体推广,增加品牌曝光和用户转化;收集客户反馈并进行分析,为产品优化和市场推广提供建议。
**任职要求:**
1. **工作经验**:1年以上电商运营经验
2. **技能要求**:熟练使用Excel及其他分析工具,具备较强的数据分析能力;善于洞察市场趋势,对活动和品类优化有清晰的逻辑
3. **学历及其他要求** 本科及以上学历,Marketing/Business/Data Analytics相关专业优先
4. **需持有加拿大有效工作签证** (此为全职岗位,学签,兼职不在考虑范围,请谅解)
工作地点: 小红Mall总部
地址:355 Apple Creek Blvd, Markham, Ontario, L3R 9X7, Ontario, Canada (需到岗办公)
工作性质:全职,40小时/周,提供工作证明
福利:小红Mall商城折扣, 团体保险,零食饮料,带薪休假,带薪培训
小红Mall大家庭期待你的加入!
Pay: $40,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Shift:
- 8 hour shift
- Day shift
Work days:
- Monday to Friday
Work Location: In person
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