IT Analyst

QM’s four business lines include Demolition and Decommissioning, Hazardous Materials Abatement, Environmental Remediation including Civil Earthworks, and Emergency Management & Environmental Response Services.
We have an exciting IMMEDIATE opportunity for an IT Analyst to join our team in Mississauga, ON and in Delta, BC. Join our dynamic team and see where your career with QM can take you. This position is open to a hybrid model working conditions after 3 months has passed.
:
The IT Analyst within QM Environmental is responsible for:
Some of the responsibilities will involve ensuring
- Stable operation of the in-house computer and phone networks. This may include planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.
- Responds and prioritizes inquiries and requests for assistance, identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences.
- Eager to learn about systems, coding, new technologies and analysis skills are great assets.
- Must have fun taking challenges

QUALIFICATIONS:
**Education**:
College diploma or certificate in the field of Network Management, Computer Science or any other related technical fields.
Occupational Certification:
Additional, relevant certification is highly advantageous
Valid Driver’s License and vehicle for the ultimate work location.
**Experience**:
1 Year experience; recent graduates
Knowledge:
Working knowledge of Windows networks and Windows operating systems, including Windows 10, Server 2008/2012, Terminal Server and VMware.
Proven in-depth technical knowledge of Active Directory, Azure AD, DNS, DHCP, Group Policies including Group Policy preferences and methods of authentication.
Experience administering Microsoft 365 is highly advantageous.
Technical knowledge of SQL server database administration and maintenance is desired.
Knowledge of office phone systems, VoIP, Apple and Android smart phones/tablets, and mobile hot spots.
Abilities:
Assist with managing all network hardware and equipment, including routers, switches, hubs, and power protection devices.
Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Administer and maintain end user accounts, permissions, and access rights.
Perform system backups and recovery.
Assist with the implementation of the Business Continuity Plan.
Monitor and test network performance and provide network performance statistics and reports.
Recommend, schedule, and perform system improvements, upgrades, and repairs.
Personal Suitability:
Strong communication skills both written and verbal
Excellent interpersonal relations and customer service orientated
Initiative and outgoing
Thoroughness
WORK ENVIRONMENT:
On-call availability during evenings and weekends to ensure business operation continuity.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Occasional inspection of cables in floors and ceilings.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some travel required
OUR COMMITMENT TO DIVERSITY & INCLUSION
COMPANY POLICIES
Compliance with company policies is a requirement of employment. Please note that this includes QM’s Covid-19 in the Workplace Vaccination Policy, which requires employees to comply with QM’s Infection Control Plan (ICP). QM’s ICP requires employees to be vaccinated if they will be working onsite at a jobsite that has a mandatory vaccination policy. Accommodations, including legally eligible exemptions, will be considered where legally required.

**Job Title**:IT Analyst

**Job Type**:Full Time
**Job Location**:Mississauga Delta