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Trust Officer

2 weeks ago


Victoria, Canada BMO Financial Group Full time

1225 Douglas Street Victoria British Columbia,V8W 2E6

**Key Accountabilities**:
Relationship Management:

- Accountable for ensuring effective administration of a portfolio of Personal Trust Accounts - Estates, Trusts, POA, Investment Administration and EnCircle within the regional market. The position is recognized as a specialist in Trust administration.
- Primary relationship manager for a portfolio of accounts including large and complex situations. Develop strong internal and external networks and referral sources. Develop and implement strategies to increase the scope of services to existing and potential clients
- Accountable for meeting or exceeding the regional client experience standards for trust and estate administration, investment administration and EnCircle businesses.

Business Strategy and Execution:

- Implement a business plan for Estate and Trust Services within the regional market, with clearly defined annual objectives for revenue growth for each business line - one time estate and trust, ongoing trust, Investment Administration and EnCircle and referrals to other lines of business in BMO Private Wealth and partners in BMO Financial Group.
- Provide professional support to team members and partner with an integrated team of wealth management professionals (investment, banking, trust, sales) to meet or exceed business objectives.
- Support the Market Leader in the execution of the Market Wealth Services business strategy within the Market’s Private Wealth centers and P&BB branches.
- Partner with the Market Leader in the development of the market client, employee and community education strategies.

Leadership:

- Provide coaching on trust and wealth services products and services to trust administrators, Private Wealth Consultants, Financial Planners, Investment Advisors and other distribution channels in BMOFG.
- Manage service activities related to Personal Trust/Wealth Services lob administration in the local market center.
- Promote and support a work environment that inspires innovation, creativity, collaboration and diversity.
- Support the Market Leader as change agent for needed changes in the Personal Trust/Wealth Services Group andBMO Private Wealth.

Risk Management:

- Comply with all compliance requirements.
- Ensure adherence to Policies and Procedures for account administration within the market center.

Cross Functional Relationships:

- Liaise with Compliance, P&BB Operations, Legal and other lines of business to resolve system, administrative, risk management and legal issues pertaining to estate and trust administration.
- Work with outside lawyers and accountants retained by estates and trust under administration.

Knowledge:

- Law degree or other university degree supported by MTI, STEP, CETA Accreditation or equivalent.
- Proven track record in administering and growing a profitable book of estate and trust accounts and/or providing estate and trust advice to clients.
- Recognized as a specialist in estates and trusts in a law firm, a Private Bank or in the industry.
- Minimum 3-5 years of related experience.

**Skills**:

- Capacity to establish and manage relationships with clients who may be bereaved or otherwise difficult to deal with.
- Strong networking and business development skills.
- Good leadership abilities.
- Excellent communication skills; both written and verbal.
- Strong work ethic, work well under pressure.
- Flexible and empathetic, able to work effectively in a variety of situations.
- Ability to resolve a magnitude of diverse, complex and ambiguous issues/situations in a practical manner.

Office location in Parksville, BC. Hybrid work arrangement. Travel required throughout Vancouver Island as and when required.
- .** Qualifications**:

- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Bachelor’s degree in Finance or related field preferred.
- In-depth knowledge of Personal Trust Administration processes and procedures
- In-depth knowledge of Trust Tax, Trust Accounting and Investment Management
- In-depth knowledge of fiduciary laws including estate planning techniques, relevant tax regulations.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and