Maintenance Person

The Maintenance Worker must ensure that the entire building is in safe and good working order at all times. This includes a combination of preventative maintenance tasks, daily repair requisitions, and supporting outside contractors when on site. Under the direct supervision of the Maintenance Manager, the incumbent monitors & maintains hotel’s facilities and equipment to preserve brand image, and maximize life of facilities and equipment and optimize safety and comfort of guests, while maintaining company and legislative standards.
** Major Duties and Responsibilities**
- Responsible for the day to day maintenance of the property; working day, evening shifts and/or weekends.
- Implement maintenance activities schedules to cover all tasks to be completed on a regular basis, plan for responding to emergency situations.
- General painting, wall repairs, general maintenance of building and grounds
- Responds to guest calls when on duty.
- Supports the service personnel in any way possible to enhance guest services.
- Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.
- Reports any equipment malfunction, emergency situations or suspicious persons to the Manager.
- Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
- Communicates with Maintenance Manager and co-workers regarding product / service deficiencies, equipment, safety problems, etc.
- Is fully prepared for fire alarm procedures and other safety requirements.
- Is familiar with the location of how to control the supply of water, electricity and gas in an emergency situation.
- Refurbishes furniture and fixtures with in the hotel such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and fixtures, if needed.
- Performs routine maintenance on air handling units
- Able to trouble shoot, follow and maintain a preventative maintenance program.
- Reports work completed daily to supervisor.
- Removes snow/ice-surrounding hotel.
- Maintains pool facilities in clean and orderly condition.
- Some janitorial work inside/outside of the building, keeping the hotel’s appearance at its best.
- Ensure compliance with hotel’s Occupational Health & Safety procedures.
- Duties associated with Maintenance position including but not limited to the above
- Must be able to work days, weekends, night, and holiday shifts

**Minimum Qualifications and Skills**
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Knowledge and experience with HVAC systems, plumbing and commercial electrical systems
- Experience as a hotel Maintenance Person.
- Excellent organizational and communication skills.
- A “hands-on individual” knowledgeable in general maintenance, drywall, grounds maintenance, etc.
- Ability to deal with all levels of management in a professional manner.
- Able to manage multiple projects at a time

**Mental Effort**
- Ability to take direction from different management staff
- Requires focus with consistent interruption
- Ability to deal with guests in a courteous and pleasant manner

**Physical Effort**
- Some heavy lifting required
- Long periods of standing and kneeling required
- Climbing ladders, and overhead lifting and reaching
- ** Working Conditions**
- Standing for long periods
- Working with hazardous materials
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

**Type of Supervision Required**
- Reports to the hotel General Manager. Works under general instructions to prioritize and complete assigned tasks.

**Please Note**: This Job Description is not neither definite nor restrictive and may be modified or added to in the future to meet changing needs.