Account Manager

24 hours ago


Edmonton, Canada Charter Full time

About the Account Manager position
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
**Account Manager responsibilities are**:
Acting as a communication hub for clients/customers
Building long-term rapport with customers
Being able to negotiate contracts effectively
Resolving customer disputes and attending to enquiries
Providing reports on account
Finding opportunities to assist with the growth of the company
Developing ideas/strategies to help build a good relationship with clients
Assisting with critical issues and escalations
**Account Manager requirements are**:
Experience as an Account Manager or related profession
Excellent communication skills
Familiar with CRM software and MS Office
Knowledgeable about delivering solutions based on customer needs
Ability to manage multiple projects
Excellent negotiation and leadership skills
BA/BSc degree in Marketing, Business or related field


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