Field Technician

1 week ago

Edmonton, Canada Time Business Machines Full time

**Field Technician**

We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. We are seeking an ambitious and driven Field Technician to join our close-knit team and grow with our expanding business.

As a field technician, you will be responsible for:

- Installing, maintaining, & repairing parking meters & other parking equipment in various locations
- Troubleshooting and resolving technical issues and customer concerns
- Collecting and reporting data on parking revenue and usage
- Ensuring compliance with parking regulations and policies
- Providing excellent customer service and communication skills

**Key Duties**:

- Represent Time Business (TBM) in a professional and courteous manner on each call, keeping customer-service at the forefront.
- Service, install and repair commercial parking machines and access management devices at the customer's site with a focus on timeliness and extremely high customer service.
- Outstanding customer service and communication skills.
- Electrical, Mechanical, and Technical fundamentals.
- Must be able to work independently or as a team and manage time appropriately to meet deadlines.
- Punctual & Professional appearance.
- Strong troubleshooting/problem-solving skills with the ability to diagnose issues.
- Willingness to be on call periodical for after-hours/weekend/holiday service.
- 1-year previous experience is ideal, however we are willing to train any hard-working individuals.
- Moderate to high computer & mobile phone skills.
- Valid Driver’s License with an excellent driving record and ability to provide a clean drivers abstract.
- Ability to drive long distances (paid).
- Work outdoors
- Must be able to lift at least 50-100 lb
- Schedule - Day shift, holidays, on-call and weekends as needed
- Travel accross Canada

**Experience**:

- Parking experience: 1 year (preferred)
- Camera, Access Management: 1 year (preferred)
- Customer service: 1 year (preferred)
- Equipment repair: 1 year (preferred)

This check must be satisfactory in order for an employment offer to be extended.

**Job Types**: Full-time, Permanent

**Salary**: $46,000.00-$54,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Application question(s):

- Pass a security background check?

**Experience**:

- Electronics Installation & Repair Occupations: 1 year (preferred)
- Computer hardware: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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