Barista/bartender

Love board games? Enjoy cool and unique snacks? Want to be part of a fun, empowering, and inclusive work environment where playing games is part of your every day? **We're seeking kind, outgoing, and self-starting baristas / bartenders at Turquoise Goat - Vancouver’s newest board game cafe experience.** 500% Cooler than your average Vancouver-sized living room, Turquoise Goat is a warm and welcoming cafe-style gathering space, serving colourful bites, Saturday-morning-cartoon-realness, and hundreds of the latest and greatest board and card games from around the world. With dedicated staff to recommend and teach games, groups of all sizes and interests are welcome to discover and play new and exciting board and card games without all the stress of reading the rules. Inspired by the many board game cafes popping up across North America, Turquoise Goat offers a first-of-its-kind experience in Vancouver, blending traditional board game cafe offerings with colourful, quirky, and alternative decor, people-centered business practices, innovative culinary creations, and a splash of retro nostalgia. 2SLGBTQQIA+ / Queer owned and operated, diversity, accessibility, and inclusivity, are integral values at Turquoise Goat, where we're striving to build an inclusive and welcoming space for people of all genders, sexual orientations, cultural backgrounds, abilities, ages, and walks of life to work, gather, socialize, and celebrate the everyday. **Daily Tasks and Responsibilities - Bartender/Barista** - Setup and takedown bar at the beginning and end of beverage service - Consistently prepare non-alcoholic beverages, including espresso-based drinks, tea, Italian sodas and zero-proof cocktails from recipes - Consistently prepare and present house alcoholic cocktails from recipes, ensuring accurate portioning of liquor - Practice responsible alcohol serving guidelines, following BC standards - Use an iPad to efficiently and accurately fulfill beverage orders - Suggest food and drink choices to guests, promoting seasonal or special items when instructed - Quickly and safely navigate bar and dining areas while transporting beverages - Handle cash, make change, and process card payments when needed - Perform other general duties as needed, including assisting fellow team members with front-of-house cleaning tasks **Essential Requirements** - Ability to efficiently communicate with customers and team members in English - Ability to read and understand written documents, printed labels, signage, and food packaging - Be hardworking, self-starting, and driven to complete tasks to the best of your ability - Be honest, receptive to feedback, and a clear communicator - Be kind, respectful, accepting of others, and excited to be part of a positive and inclusive work environment **Necessary Qualifications** - Valid "Serving It Right" BC liquor handling certification or willingness to obtain it upon hiring (this is a short online course) - Strong knowledge of responsible alcohol service practices - Confidence in enforcing liquor service limitations when needed - Good foundational knowledge of coffee, beer, wine, and cocktails - Ability to prepare drinks to consistent standards - Experience operating a manual espresso machine - Basic knowledge of special diets (what does it mean to be gluten-free, vegan, vegetarian etc.) - Ability to work for up to 4 hours between breaks **Bonus Qualifications** - Previous experience selling and/or suggesting coffee, beer, cocktails and wines - Bartending certificate or previous training - Barista certificate or previous training - Experience working in an allergen-aware cafe or restaurant - Experience working in a board game cafe - Self-identified board game or trading card game (TCG) nerd - Fluent in a language other than English **(Super Bonus Qualifications)** - Certified judge in Yu-Gi-Oh, Magic the Gathering, Pokemon, Warhammer or other TCG - Can do cool yo-yo tricks (and are willing to demonstrate this) - Have actually seen a real live turquoise goat - Something else really cool **Salary & Benefits** As part of our ethos at Turquoise Goat, we respectfully choose to opt-out of tip-dependent wage culture. Rooted in racist policy, tipping pushes the onus of paying service staff onto the customer - a practice that disproportionately disadvantages women and people of colour and unfairly compensates employees who work in non-customer-facing positions. Instead, at Turquoise Goat we believe that all restaurant employees deserve to earn a living wage in the city where they work, regardless of their position. To support this, we pay every one of our team members above the calculated living wage for Metro Vancouver, meaning that all positions at Turquoise Goat start at $21 an hour and increase based on experience and annual living wage calculations. In addition to above-standard wages, we offer extended health and dental benefits for full-time employees, flexible and creative professional deve