Merchandiser Service Representative

1 week ago

Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

International trading company (wholesale distributor) is looking for a B2B Merchandiser Service Representative who is passionate about providing excellent customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and warehouse teams.

**Main Responsibilities**:

- Respond to existing and prospective inquiries to house accounts, customers and Sales Representative.
- Ensure merchandise is displayed appropriately and strategically with proper signage and shelf placement.
- Build and maintain product displays.
- Maintain housekeeping standards.
- Bring issues and discrepancies to the attention of the Detailer or Detailer Supervisor.
- Comply with company policies and procedures.
- Follow store safety rules and work in a safe and healthy manner.
- Perform other duties as assigned by supervisor.

**About you**:

- Excellent organizational and time-management skills
- Excellent communicator and listener
- Proven ability to effectively manage multiple projects and priorities
- Self-motivated and collaborative

**Qualifications**:

- Previous experience (2-5 years) with B2B Customer service, inbound sales roles
- Previous experience in Retail hardware and/ or Industrial distribution channels
- Must be bilingual and be proficient in French and English
- Good knowledge of MS (Word, Excel, PowerPoint)
- Perform function with a sense of purpose and a degree of urgency.
- Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
- Strong interpersonal skills with an emphasis on teamwork.

**Schedule**:

- 9 am to 5 pm
- 75% on field, 25% on-site with VP in office

**Working at Condor...**
- Friendly and dynamic team
- Casual dress code
- Laid back culture
- Growth opportunities
- Competitive salary
- On-site parking

**Location**:
Company located at the corner of Notre-dame street East and highway 25 service road. Accessible by public transportation.
- Metro L'Assomption and bus #33
- or Metro Langelier and bus #22

**Starting date**:

- as soon as possible

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Wearing a mask and social distancing.

Work Location: In person

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