Store Manager
2 weeks ago
Job Description:
Are you passionate about delivering an exceptional customer experience? Do you enjoy working with a team in a fun environment? Would you like to learn more about the world of wine?
We are looking for enthusiastic, outgoing, highly motivated and dedicated individuals to join our growing team. If you are positive, passionate about sales, interested in wine and food, and enjoy working in a fast-paced, team-oriented environment, we want to hear from you
This role is responsible for the day to day operations focused on achieving sales, managing controllable expenses and delivering controllable contribution for a store or multiple stores. Responsible for leading a team of Wine Merchants, ensuring the store operates properly and that customers are served following our customer service programs. Responsible for managing inventory, meeting customer needs and following merchandising direction. Responsible for developing opportunities to build sales.
Key Responsibilities
- Recruiting, training and developing a team of Wine Merchants, CEC and MIT’s, providing leadership and development through ongoing coaching.
- Ensuring appropriate and accurate inventory levels to meet sales and marketing needs while maintaining a high standard of store presentation.
- Sampling, recommending and selling wines to customers
- Operating the store according to company policies, company direction and government legislation.
- Controlling expenses to work within budgets and achieve required financial results.
Education, Experience & Qualifications
- College or university
- Retail experience
- 1-2 year's of management in Retail
- Smart Serve Certification
- WSET level one and above
- Retail store environment
- Extended hours of standing
- Some heavy lifting required
- Must be available to work shifts and various days of the week
- Must be available to address store issues outside of regular working hours
- Must be available to work key times of the day and week based on business requirements
- May have the opportunity to manage multiple stores
What we offer
- Competitive salary and bonus
- Benefits and Pension Plan
- Product Allowance & Safe Ride Home Program
- An organization that cares about Corporate Social Responsibility
- Tuition reimbursement
- Training & Development Programs
- An opportunity to learn about the world of wine
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