Automotive Service Advisor

7 days ago

Regina, Canada Rochdale Autopro Full time

**Overview**

**Duties**
- Greet customers and assess their automotive service needs.
- Provide clear explanations of services and repairs needed, utilizing strong customer service skills.
- Create detailed service estimates and invoices, ensuring accuracy in pricing and descriptions.
- Upsell additional services based on customer needs and vehicle maintenance schedules.
- Collaborate with technicians to ensure timely completion of services and repairs.
- Maintain records of customer interactions, transactions, and vehicle history.
- Handle cash transactions and manage payment processing efficiently.
- Stay updated on automotive technologies and trends

**Skills**
- Previous experience is preferred to understand the fast-paced environment.
- Proficient in upselling techniques to enhance customer satisfaction and increase sales.
- Vehicle knowledge is beneficial for understanding technical aspects of repairs.
- Familiarity with various automotive services including oil changes, brake repair, transmissions, alignment, suspension, tire service, shocks & struts
- Experience in auto estimating and service writing for effective communication with customers and technicians.
- Excellent customer service skills to build rapport with clients and address their concerns promptly.
- Join our team as an Automotive Service Advisor where your expertise will contribute to delivering exceptional service experiences for our valued customers.

**Job Types**: Full-time, Permanent

Pay: From $42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-09-02

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