Automotive Service Advisor
2 weeks ago
**Overview**
**Duties**
- Greet customers and assess their automotive service needs.
- Provide clear explanations of services and repairs needed, utilizing strong customer service skills.
- Create detailed service estimates and invoices, ensuring accuracy in pricing and descriptions.
- Upsell additional services based on customer needs and vehicle maintenance schedules.
- Collaborate with technicians to ensure timely completion of services and repairs.
- Maintain records of customer interactions, transactions, and vehicle history.
- Handle cash transactions and manage payment processing efficiently.
- Stay updated on automotive technologies and trends
**Skills**
- Previous experience is preferred to understand the fast-paced environment.
- Proficient in upselling techniques to enhance customer satisfaction and increase sales.
- Vehicle knowledge is beneficial for understanding technical aspects of repairs.
- Familiarity with various automotive services including oil changes, brake repair, transmissions, alignment, suspension, tire service, shocks & struts
- Experience in auto estimating and service writing for effective communication with customers and technicians.
- Excellent customer service skills to build rapport with clients and address their concerns promptly.
- Join our team as an Automotive Service Advisor where your expertise will contribute to delivering exceptional service experiences for our valued customers.
**Job Types**: Full-time, Permanent
Pay: From $42,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Vision care
**Language**:
- English (required)
Work Location: In person
Expected start date: 2025-09-02
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