Manager, In-flight Training

**Take Your Career to New Heights with Flair Airlines**

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach—but we don’t take ourselves too seriously.

**Your Team**:
Join Flair’s In-Flight team, where safety, compliance, and service excellence shape every flight. As the Manager, In-Flight Training, you will lead a team of instructors and training coordinators dedicated to delivering high-quality, compliant training for our Flight Attendants. You will collaborate closely with Cabin Safety, Quality Assurance, and Regulatory Affairs to ensure training content meets all Transport Canada requirements. Reporting to the Director, In-Flight, you will be responsible for managing training delivery, supporting new initiatives, and maintaining the highest instructional standards across our network.

This role is based on-site at our Calgary (YYC), Edmonton (YEG), or Toronto (YYZ) office.

**A Day in the Life**:
The duties of the Manager, In-Flight Training include:

- Responsibility for the delegated CASS 725.07 (2)(d)(ii) responsibilities:

- (B) Assuring a current and approved Flight Attendant training program (i.e., regulated suite of cabin safety training programs).
- (H) Training of Flight Attendants in accordance with the approved training program.
- Adhere strictly to the budget assigned by the Director, In-Flight, ensuring financial discipline and resource optimization.
- Instructional design and delivery strategy, planning, execution, and overall program management of the In-Flight training curriculum.
- Ongoing professional development of the instructional design and delivery teams.
- Creating, documenting, and maintaining key In-Flight training processes in the In-Flight Operations Process and Procedures Manual.
- Liaising with the Flight Attendant Manager for regulatory requirements relating to the delegation of CASS 725.07 (2)(d)(ii)(B) and (H).
- When required, assisting with the creation and implementation of Corrective Action Plans in response to Transport Canada findings against training prograM/Facilitation deficiencies.
- Maintaining and administering the Instructor Certification Program.
- Inspect training programs and training facilities to ensure compliance with regulatory requirements and company standards.
- Oversee the In-Flight division of the Training Management System to ensure accurate and up-to-date training records and administration.
- Actively contribute to the continual improvement philosophy of cabin safety by identifying opportunities for enhancement.
- Leading, coordinating, and participating in various In-Flight projects and initiatives, as assigned by the Director, In-Flight.
- Perform all other duties as assigned by the Director, In-Flight.

**What You Bring to the Role**:

- ** Education**:

- Bachelor's degree in Aviation Management, Education, Training and Development, or equivalent combination of education and experience is preferred.
- ** Experience**:

- Current or previous Transport Canada approval as a designated Flight Attendant Manager under CASS 725.07 is a strong asset.
- Minimum of 5-7 years of progressive experience in commercial aviation (705 operations), with practical knowledge of Company Operations Manuals, Flight Attendant Manuals, Training Programs, and Standard Operating Procedures.
- Minimum 3 years’ experience in developing, managing, and delivering regulatory cabin safety training programs, including curriculum design and instructor oversight.
- Experience preparing for and responding to Transport Canada audits, findings, and corrective action plans relating to flight attendant training.
- Demonstrated leadership and team management experience, including coaching and performance management of training teams or instructional staff.
- Experience with training systems, such as Learning Management Systems (LMS), is preferred.
- ** Skills and Abilities**:

- Expert knowledge of TP12296, Canadian Aviation Regulations (CARs), and Canadian Aviation Standards (CASS) as they pertain to Flight Attendant training and regulatory compliance.
- Strong instructional design and curriculum development skills, with experience creating engaging, effective, and compliant training programs for adult learners in an aviation setting.
- Demonstrated leadership and team-building abilities, with a proven ability to motivate, coach, and manage performance in a dynamic training environment.
- Excellent communication skills, both written and verbal, with the ability to communicate complex regulatory or training requirements clearly and effecti