Collections Specialist
5 days ago
**Job Overview**
**Duties**
- Analyze account details to determine the best approach for collection efforts.
- Maintain accurate records of all communications and transactions in the database.
- Perform account reconciliation to resolve discrepancies and ensure accurate financial reporting.
- Collaborate with team members to develop effective collection strategies.
- Provide exceptional customer service while addressing client inquiries and concerns regarding their accounts.
- Utilize math skills to calculate payment plans or settlements as needed.
- Assist in data entry tasks related to account management and collections.
**Requirements**:
- Proven experience in accounts receivable or a similar financial services role is preferred.
- Strong phone etiquette and communication skills are essential for effective client interactions.
- Ability to analyze financial data and perform account analysis accurately.
- Proficiency in customer service principles, with a focus on building positive client relationships.
- Excellent organizational skills with attention to detail for maintaining accurate records.
- Basic math skills for handling payment calculations and reconciliations.
Join our team as a Collection Agent and contribute to our mission of providing outstanding financial services while ensuring client satisfaction through effective debt recovery strategies.
**Job Types**: Full-time, Permanent
Pay: $19.00-$20.00 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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