Collections Specialist

5 days ago


Mississauga, Canada ESW Building Services Inc Full time

**Job Overview**

**Duties**
- Analyze account details to determine the best approach for collection efforts.
- Maintain accurate records of all communications and transactions in the database.
- Perform account reconciliation to resolve discrepancies and ensure accurate financial reporting.
- Collaborate with team members to develop effective collection strategies.
- Provide exceptional customer service while addressing client inquiries and concerns regarding their accounts.
- Utilize math skills to calculate payment plans or settlements as needed.
- Assist in data entry tasks related to account management and collections.

**Requirements**:

- Proven experience in accounts receivable or a similar financial services role is preferred.
- Strong phone etiquette and communication skills are essential for effective client interactions.
- Ability to analyze financial data and perform account analysis accurately.
- Proficiency in customer service principles, with a focus on building positive client relationships.
- Excellent organizational skills with attention to detail for maintaining accurate records.
- Basic math skills for handling payment calculations and reconciliations.

Join our team as a Collection Agent and contribute to our mission of providing outstanding financial services while ensuring client satisfaction through effective debt recovery strategies.

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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