Customer Demand Planner

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Possible.**

You will develop the 0-24-month IBP forecast by brand and at the stock keeping unit (SKU) level. You will coordinate, challenge and influence building block with input from sales, marketing and other partners. In addition, you will review the disaggregated short-term demand plan, which includes SKU/location mix and weekly pacing. Finally, you will provide the finalized detailed demand plan by SKU to supply planners and adjust it based on feedback from supply planners or commercial teams.

**How you will contribute**

You will:

- Contribute to the demand management cycle of the integrated business planning (IBP) process for your categories and to strategy and structure discussions
- Liaise with the commercial and operational teams and develop ways to continuously improve communication between the functions to support the delivery of the business KPIs for their families
- Manage forecast compilation process, which includes owning the short-term weekly plan and the long-term forecast (three or more months)
- Interact with modelling team to generate statistical forecasting
- Participate in the integrated business planning process and manage the demand planning tool
- Perform root-cause analysis for continuous plan improvement for key service issues, forecast error and bias, and share output with appropriate leadership

**What you will bring**

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Experience in a fast-moving consumer goods or consumer packaged goods environment, preferably in food or other fast moving, dynamic industry where shelf life is a constraint
- Experience within an IBP/S&OP environment
- Able to influence cross-functional teams, working on priorities and improving the plan
- Excellent problem-solving skills, analytical skills - and able to understand and interpret data
- Strong verbal and written communication skills
- Team player who can work with many other functions on a daily basis

**More about this role**

**What you need to know about this position**:
This will be a customer facing role that will work closely with the Sales team and where relationship exist, with the customer demand counterparts, in forecast generation for all categories. This role will be responsible for achieving customer forecast performance targets

**Travel requirements**:
Periodic customer meetings in the future. Onsite meetings at the Gladstone office (1-2x/week)

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Job Type

Regular

Demand Planning

Customer Service & Logistics