Automotive Retail Parts Store Manager

2 days ago


Stittsville, Canada AutoShack.com Full time

**Automotive Retail Store Manager**

**Location: Ottawa, Ontario (Retail Store at Fulfillment Center)**

**Company Overview**:
As a crucial element of this expansion, this opportunity presents the potential for a diverse and rewarding career trajectory, opening doors to numerous avenues for professional growth and development.

**Job Overview**:
The Store Manager will oversee day-to-day store operations, managing up to 12 staff. Responsibilities include scheduling, inventory management, employee training, performance reviews, and reporting to senior management. This role also involves coordinating with the Contact Center for online returns and buy-online-pick-up-in-store (BOPIS) orders. You will manage a 7-day operating schedule, ensuring smooth operations, profitability, and a superior customer experience.

**Key Responsibilities**:

- Manage and lead a team of 12 retail staff with scheduling and performance management.
- Ensure effective development and training of a diverse staff with a goal towards best-in-class competency.
- Oversee store operations: Ensure efficiency, profitability, and meet/exceed sales goals.
- Inventory management: Ensure accurate stock levels, coordinate with purchasing teams, and resolve inventory discrepancies.
- Coordinate with Contact Center: Handle online returns and BOPIS orders.
- Customer service: Address customer issues, ensure exceptional service, and foster a customer-first environment.
- Reporting: Provide regular updates to senior management on store performance and staff productivity.

**Requirements**:
**Experience**:

- 3+ years in retail management, preferably in automotive or related industries.
- Proven experience leading a team in a fast-paced, high-volume environment.

**Skills**:

- Strong leadership, communication, and organizational skills.
- Proficient in MS Office, POS systems, and retail management software.
- Results-oriented and customer-focused.

**Education**:

- Experience or knowledge in automotive parts is an asset.
- Degree in Business Administration, Marketing, or related field preferred.

**Why Join AutoShack?**:

- Competitive salary and benefits.
- Manage a retail store in a high-traffic area with huge growth potential.
- A dynamic, supportive work environment focused on innovation and success.
- A growth-oriented organization focused on cultivating individual talent.

Ready to lead a fast-paced automotive retail store with high potential for success? Submit your resume and cover letter today

**Job Types**: Full-time, Permanent

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Employee Management: 3 years (required)
- Retail Management: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person



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