Manager IT Systems

**JOB POSTING**

**MANAGER, IT SYSTEMS**

**A**bout the Canadian Olympic Committee**

The Canadian Paralympic Committee is a non-profit, private organization in collaboration with 28-member sport organizations. We are deeply committed to harnessing the transformative power and impact of Paralympic sport.

With a vision of fostering an inclusive world through Paralympic sport, our mission emphasizes both the excellence in games preparation and the promotion of inclusive communities. By celebrating the stories and successes of high-performance athletes with disabilities, the Canadian Paralympic Committee aims to inspire all Canadians to embrace inclusivity and actively engage in sports.

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**Job Summary**:
Type: Full Time

**Salary**: $70,000-$77,000 annually based on experience plus benefits

Reports To: Executive Director, Paralympic Foundation of Canada

**You’re a great fit if you**:

- Thrive in a fast-paced environment with multiple priorities and deadlines.
- Can see the big picture and act proactively with a solution-focused mindset.
- Take initiative in the absence of clear direction.
- Build internal and external relationships effectively.
- Act and communicate effectively, with appropriate professional judgment and tact.
- Work effectively with stakeholders across multiple geographies.

**Your core day-to-day responsibilities and duties will include**:

- Responding to desktop IT support tickets (O365, network issues, system access, software installation, etc.).
- Supporting leadership in the implementation of our IT Roadmap.
- Suggesting improvements to digital security, privacy, and operations.
- Maintaining an effective cybersecurity posture for the organization.
- Overseeing network design, management, and performance.
- Ensuring on-site hardware operates optimally and responds to unplanned outages promptly.
- Always be a welcoming a supporting source of help for your colleagues.
- Managing relationships with key technology partners and vendors.
- Staying up to date with new technologies and industry developments.
- Ensuring that all IT and Cybersecurity Policies are enforced.
- Keep system and network documentation up to date.
- Other ad-hoc projects and tasks.

In addition to the core day-to-day responsibilities, this role will also have responsibilities for directly supporting CPC stakeholders during the planning and conducting of Paralympic and Parapan American Games including:

- Coordinating with the Canadian Olympic Committee (COC) and event organizing committee staff on cybersecurity and other IT-related areas.
- Traveling to out-of-country venues ahead of competition to plan on-site desktop and network support during games.
- Provide on-site IT support to Canadian para-athletes and other CPC stakeholders during the games.
- Managing the logistics of acquiring and or transporting IT equipment to and from various competition venues.
- Travel to and work on-site during games for periods of 2 to 3 weeks at a time.

**To be successful in this role it would be great if you**:

- Posses a college diploma or equivalent.
- Have strong experience in the IT Industry, especially end-user support (5 to 10 years).
- Demonstrate experience in O365 Administration.
- Are a self-starter who can work with mínimal supervision.
- Have an empathetic personality.
- Have proven customer service skills.
- Have superior time management and organizational skills.
- Show the ability to work both independently and in a team environment.
- Can think on your feet and outside the box.
- Can utilize developed troubleshooting skills.
- Can work in a constantly changing and fast-paced environment.
- Can learn new concepts quickly and share this knowledge with others.
- Possess exceptional written and verbal communication skills.
- Are fluent in English, spoken, and written (Other languages are an asset).

**Required Technical Skills and Experience**
- Windows 10/11
- Windows Server
- Office 365 (including Security & Compliance)
- Virtualization (VMWare or Hyper V)
- Active Directory/Azure Active Directory
- Exchange
- SharePoint administration
- Networking (TCP/IP, DNS, DHCP, Troubleshooting, etc.)
- Microsoft MEM/InTune
- Hardware Support (desktop, server, network)
- Scripting languages: PowerShell, BASH, etc.
- Endpoint, Systems, and Network Security
- Networking, Microsoft, and/or Cybersecurity certifications are highly recommended

**Nice-to-Have but not Required Technical Skills and Experience**
- Linux/Ubuntu
- Smartsheet administration
- Azure/AWS
- Konica Minolta printers
- Meeting Owl

**Important information-Working Conditions**:

- This role is based in Ottawa and will be a hybrid remote, in-office position.
- Will be required to work evenings and weekends during busy periods, including during Games time and other special events.

**Application Process**:
**If you share our passion for sports and are committed to the CPC values, please submit a cove