Member Services Coordinator

6 days ago

Manotick, Canada Carleton Golf and Yacht Club Full time

**Job description**

Located along the banks of the Rideau River just minutes from downtown Ottawa,
Carleton was one of the first golf course residential communities established in
North America. Established in 1963, CGYC is a member-owned private facility known for its outstanding course conditions, friendly atmosphere, and an unwavering commitment to offering an unforgettable member experience. In recent years, Carleton has hosted the PGA of Ottawa Zone Championship, PGA
Canadian Seniors’ Championship, and numerous Ottawa Valley Golf Association events.

Take this opportunity to work at a private club with one of the best river view patios in the province Our club environment is second to none. Employment availability is immediate.

**Member Services Coordinator**

**_Description of Duties: _**
- Respond to and log routine inquiries from members and prospective members.
- Review and update entries on a continual basis, examine and update member status periodically as required and ensure accuracy of database information.
- Update and validate changes in member categories, invoicing, payment processing and regular reminders to lapsed or unpaid members.
- Maintain member files, including filing hard copies of correspondence and forms pertaining to member status, and electronic records.
- Provide financial process support - Accounts Receivable, Accounts Payable, bank deposits etc.
- Perform other administrative duties as assigned.

**_Education and Experience: _**
- Completion of post-secondary education in a related field, or an equivalent combination of education and experience.
- Minimum two years of previous related work experience, preferably in a not for profit, professional, academic or membership body.
- Previous bookkeeping experience would be an asset.
- Experience with Jonas Club Software would be a definite asset.

**_Skills: _**
- Excellent communication (verbal and written) and interpersonal skills as well as the ability to deal with individuals and situations with tact and diplomacy, in a professional manner.
- Proficiency in MS Office.
- Experience in facilitating high volumes of registrations in a customer
- oriented environment with accountability for meeting deadlines.
- Well-developed organizational, problem-solving and time-management skills.
- Demonstrated ability to carry out responsibilities with a high regard for detail and accuracy.
- Ability to work independently and with specific project teams.

**_Schedule: _**
- This is a part-time (30 hours/week) position from Monday to Friday (9am to

3pm) - exact hours may be discussed during the interview process.
- There could be a few exceptional occasions where work outside of these hours may be required in the evening or weekend.

**Job Types**: Part-time, Permanent

**Salary**: $500.00-$750.00 per week. Based on experience

Schedule:

- Day shift

Work remotely:

- No

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: $16.66-$25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manotick, ON: reliably commute or plan to relocate before starting work (required)

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