Family Support Worker

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The Family Support Worker is responsible for providing a support function alongside front line staff with respect to children, youth and families in care or customary care. Family Support Workers provide a variety of services in support of case management duties assigned to a worker: monitors court ordered Family visits for children/youth and their parents/caregivers, as assigned; provides assistance to families involved with child wellbeing services and/or child/youth in care or customary care that are supportive, educational, and empowering; undertakes a variety of social service support responsibilities that are complementary to the role of the worker.

**RESPONSIBILITIES**:

- Providing support for the child/youth under his/her care during community outings.
- Ensuring the safety and well-being of the child/youth while under his/her care.
- Assisting in carrying out the plan for the child, youth, or the family as directed by the Supervisor or designate.
- Documenting clear and detailed case notes.
- Modeling appropriate behaviours and language. Providing transportation for the child, youth and/or family as directed by the Supervisor or designate. - Encouraging positive communication with the child, youth, and family.
- Empowering the child, youth, and family to feel worthwhile and valued.
- Supervising access visits.
- Reporting immediately to the appropriate person, any child/youth who may need protection or are at risk.

**Other Duties**:

- Other duties as assigned.

**Education and Experience Requirements**:

- A Diploma in the Human Services field with at least one year of similar experience or the equivalent of a Human Service Certificate with at least three (3) years of similar experience.
- Experience working within Child Welfare and/or Indigenous Child-Wellbeing setting would be considered an asset.

**Availability Requirements**:

- Our office hours are 8:30am - 4:30pm, Monday to Friday, with a one-hour unpaid lunch. However, based on the needs of those we serve, our frontline staff regularly find themselves working outside of these hours, including evenings, weekends, and holidays.

**Knowledge Requirements**:

- Knowledge of The Child, Youth and Family Services Act, The Youth Criminal Justice Act, and any other relevant legislation.
- The causes and symptoms of mental health and addictions issues.
- Knowledge of prevention strategies, conducting needs and risk assessments and substance abuse.
- The impact of trauma and its effects on family dynamics.
- An understanding of crisis management and the ability to deal with life-threatening situations including the prevention of suicide.
- Individual, group, and crisis counselling methods.
- Funding requirements for treatment services.
- Demonstrated competence in working effectively with children, adolescents, and families in a planned, process-oriented, goal-directed method. - Good knowledge of child development and behaviours management.
- A good working knowledge of community services within the Dnaagdawenmag Binnoojiiyag Child & Family Services catchment area and surrounding areas to assist in service provision.
- A solid understanding of and sensitivity to the experiences of First Nations and Indigenous peoples in Canada, and the impact of the legacy of Residential Schools and the Sixties Scoop upon them is essential.

**Ability Requirements**:

- Demonstrated competence in working effectively with children, adolescents, and families in a planned, process-oriented, goal-directed method.
- Experience and competence in running groups and programs - individual, couple, group, and family.
- Ability to work co-operatively and negotiate effectively within a team setting, the program, the agency, and outside resources.
- Ability to use authority constructively in highly chaotic and conflicted situations.
- Demonstrated organizational skills and ability to use time effectively.
- Demonstrated ability to write clear, concise reports and be able to meet deadlines.
- Experience writing affidavits.

**Mandatory Requirements**:

- Provide an acceptable Canadian Police Information Centre Check (CPIC) and Vulnerable Sector Screening (VSS).
- Able to provide a safe vehicle for use on the job, an acceptable Driver’s Abstract, evidence of a valid Ontario Driver’s License and of Personal Liability & Property Damage insurance coverage for at least $2,000,000.00.

**WORKING CONDITIONS**
- You will be provided a working location with a hybrid work from home option available.
- Travel within the catchment area will be required from time to time.

**STARTING SALARY RANGE**
$52,114.57 - $60,135.92, depending on qualifications and experience.

**TO APPLY**
- Resume (include 3 Supervisor references)

Incomplete Applications will not be considered.

Only those selected will be contacted for an interview.

As an Indigenous Child Wellbeing Agency, we give priority to applicants who identify as First Nations, Inuit, Métis, and those with close affiliations.

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