Building Services Manager

**General Accountability**:
**Purpose and Scope**
The Building Services Manager, under the direction of the Director of Development Services, is responsible for

overseeing the effective operation of the Building Services function, while providing leadership and managing the

Building Services staff. The position is responsible for the development and implementation of a comprehensive,

customer service-focused work plan in support of the delivery of building services within the community, to meet

departmental goals and objectives. Working in close collaboration with other departments, as well as external

stakeholders, the Building Services Manager will oversee building plan reviews, building and plumbing

residential, commercial, public, and industrial structures and facilities are in conformance with established

building, plumbing, fire, and construction standards, codes, regulations and bylaws.

**Nature and Scope of Work**

**Leadership/Management**:

- Lead and manage Building Services staff, including hiring, conducting probationary period and performance

evaluations, identifying training needs, implementing performance improvement measures including issuing

discipline where appropriate, and making recommendations for termination in consultation with the Human

Resources department.
- Facilitate learning and growth by providing training, coaching and mentorship to staff, ensuring that

professional development and certification requirements are met.
- Direct and supervise the activities of the Building Services staff, establish work priorities, and set goals and

objectives, ensuring quality and service standards are met.
- Assist the Director in the formulation of departmental budgets, determination of appropriate staffing

requirements/levels, and the development of succession plans for staff.
- Promote a safe work place - ensure all established safety procedures are followed.
- Provide guidance to departmental staff in mediating and finding constructive solutions to building

inspections and permit issues, requests, complaints or claims.

**Building Inspections Operations**:
plumbing, signage and business licences permits; reviewing related plans and specifications; inspections of

building, signage and plumbing installations; enforcing compliance; and issuance of permits
- Manage operations within the approved budget limits and in compliance with City bylaws, policies and

procedures.
- Develop, implement, and monitor comprehensive operational and customer service delivery programs and

standards for the building services function in accordance with established standards and best management

practices.

of the BC Building Code, and participate in the work of building inspections staff, as necessary, to manage

departmental workload and meet service delivery expectations.

Job Description - Building Services Manager

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- Monitor building and development activity within the City to identify actions that are in violation of building

bylaws, respond to inquiries and complaints on alleged building violations, and ensure appropriate remedial

action is taken.
- Administer and enforce or recommend on the enforcement to the appropriate authorities of the BC Building

Code, Plumbing Code, Fire Code, Sign Bylaw and Business licencing, and other relevant by-laws and pursue

required legal action necessary to ensure compliance.
- Continually assess building services operations, processes and procedures to ensure the department is

meeting best practices and compliance with regulatory and policy requirements.
- Identify regulatory, policy or procedural deficiencies, gaps or conflicts within the building services functions

and recommend solutions/improvements as needed.
- Support the Director in the development and implementation of strategic initiatives and policies for the building

services function.

**City Wide Responsibilities**:

- Assist with writing and amending bylaws relevant to building services, drafting reports, and providing advice

to senior management with respect to building bylaws and regulations.
- Develop, promote, and maintain co-operative and effective cross-jurisdictional working relationships with

other departmental staff, consultants, contractors, builders, developers, businesses, federal, provincial and

local government agencies and the general public.
- Provide formal departmental representation in various settings/meetings as required including Council,

committees, commissions, builders & developers forums, and working groups.
- Remain current with general trends and developments within the building technology and construction fields,

and changes in legislation.
- Assist in the preparation of an annual report in accordance with City standards.
- All staff may be required to assist the City during emergency events, including but not limited to an

Emergency Operations Centre. Duties assigned during an emergency may differ from regular duties.

**Necessary Qualifi